The Westin Colonnade, Coral Gables Announcements


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

ADA Policy

The hotel is compliant with ADA and offers ADA Accessible Rooms.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve and to check in to a room.

Check Policy

Check cashing services are available to Platinum Starwood Preferred Guest members who present valid identification. There is a limit of 100 USD per stay.

Connecting Room Policy

We accommodate connecting guest room requests whenever possible. Connections options are between double rooms or king and double rooms, subject to availability.

Early Departure Policy

Departure dates are confirmed upon check-in. Guests departing prior to their scheduled departure date will incur a charge of one day's room rate plus tax.

Early Arrival Policy

We are pleased to offer early check-in based on availability. Early arrivals from 10am to 3pm will be charged 50% of the current room rate. Before 10am, the full room rate applies. To guarantee early arrival, we ask that guests reserve the night prior.

Extra Bedding Policy

Rollaway beds are available in guest rooms with a king-size bed. We also offer the Heavenly® Crib in all guest rooms and suites.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the hotel directly.

Late Checkout Policy

Late checkouts are available until 6pm for a fee of 50% of the room rate. After 6pm, the full room rate applies.

Package Handling Policy

Package shipping and handling is complimentary on the day of arrival for up to two boxes and up to a maximum of 30 pounds. Additional handling fees are as follows:

  • 1 - 30 pounds:  5 USD per box per day
  • 31 - 50 pounds:  10 USD per box per day
  • 51 - 75 pounds:  15 USD per box per day 
  • 76 pounds and larger:  20 USD per box per day
  • 100 USD per pallet per day

Pet Policy

We welcome a maximum of 2 dogs for a flat cleaning fee of 75 USD per stay. Guests are provided food and water bowls, a floor mat, and a “dog in room” sign. Cats are also welcomed. Guests must sign a waiver upon check-in and will be responsible for any necessary cleaning and/or repairs. Pets are not allowed in food and drink areas and must be on leashes while in public areas. Pets may not be left unattended in a guest room. A fee of 200 USD may be charged for a noise disturbance involving an unattended dog.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy

In keeping with our Breathe Westin® initiative, all guest rooms and public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy.