The Westin Tianjin Announcements

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Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Experience Renewed Living

Westin residences are architectural gems providing the full-spectrum of branded services and amenities that are found in our hotels. Choose from inspired homes in a range of locations from exciting, cosmopolitan cities to sumptuous resort destinations. Live Well Everyday. Explore The Westin Residences.

Hotel Policies

3:00 PM     12:00 PM

ADA Policy

The hotel and guest rooms have disability access. Please contact Service Express to set up TDD equipment and wheelchair rental or availability. 

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to register for a room.

Babysitting/Child Care Policy

Babysitting and child care is available through an outside agent.  Please contact the hotel for further information.

Check Cashing Policy

Check cashing services are available to guests who present valid identification. There is a limit of 500 USD per day.

Connecting Room Policy

Connecting rooms are available upon request basis only and cannot be guaranteed. All connecting rooms are king to two doubles within the same room class. Please contact westin.tianjin@westin.com prior to your arrival.

Credit Card Policy

The hotel does not accept 3rd party paid by credit card. Credit card holder must be present to accept credit card as a form of payment. Otherwise, guest may have payment wired or transferred by bank.

Early Departure Policy

An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of the confirmed length of stay. Please contact the hotel for further information.

Early Arrival Policy

Early check-in can be accommodated upon request, based on availability.

Extra Bedding Policy

Some rooms and suites will accommodate 1 or 2 rollaways. The hotel will charge 200 RMB +15% service charge per extra bed per night. Subject to availability.

Family Plan Policy

Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the hotel directly.

ID Requirement

A valid passport or photo ID is required for check-in.

Late Check-Out Policy

The late check-out fee is 100 CNY per hour prior to 6pm on the check-out date; 100% of the room rate will be charged if guests check-out after 6pm.

Pet Policy

Pets are not allowed.

Payment Information

In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.

The hotel does not accept 3rd party payments by credit card. Credit card holder must be present to provide credit card as a form of payment. Otherwise, guest may have payment wired or transferred by bank.

Smoking Policy

Smoking is permitted in designated areas throughout the hotel. The 10th to 12th floors are dedicated smoking floors. All other floors are non-smoking. For more information please call (86)(22) 2389 0088 and ask for Service Express®, email westin.tianjin@westin.com or ask our associates on duty.

Suite Policy

The Westin Tianjin has 29 suites available. For more information or to verify availability call (86)(22) 2389 0088 or email westin.tianjin@westin.com.

Visa/Passport Information

China requires VISA for foreign citizens. Please verify with your own embassy.

Voucher Acceptance Policy

Depending on room availability, vouchers are accepted.

Waitlist Policy

The hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guests should provide a phone number and will be called if a room becomes available.