The Westin Turtle Bay Resort & Spa, Mauritius Announcements & Policies


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Occupancy Policy

The maximum occupancy in all room types—with the exception of Deluxe Rooms with Twin Beds—is two adults and one infant (0 to 4 years). Additional guests over the age of four years will not be allowed an extra bed.

The maximum occupancy in Deluxe Rooms with Twin Beds is generally three persons: two adults and one infant (0 to 4 years); or three children below the age of 12; or one adult and two children below the age of 12. Additional guests will be required to take an extra bed at cost.

Pet Policy

Pets are not allowed.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy

As part of our commitment to your well-being, we naturally provide a 100% smoke-free environment in our rooms and public facilities. A smoke-free environment ensures a refreshing stay for all our guests. Guests will be charged a 200 EUR cleaning fee for in-room smoking. Smoking is only allowed in the uncovered areas of the hotel; guest room terraces and the swimming pools.

Visa/Passport Policy

A valid Passport is required for all guests. Please check with the embassy in the country of departure to see if a Visa is required.

Waitlist Policy

Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guest should provide a phone number and will be called if a room becomes available.