Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Disability Accessible Policy
We offer two Disability Accessible Rooms, one of which is non-smoking. Each is equipped with a wheelchair accessible bathroom, sensory light access for hearing impaired guests, handrails, and an alarm system. We are pleased to offer a wheelchair for use on the property.
Age Requirement Policy
Guests must be 18 years or older with photo identification to check-in or reserve a room.
Connecting Room Policy
Connecting rooms are subject to availability.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of the confirmed length of stay. Please contact the hotel for further information.
Early Arrival Policy
We are pleased to accommodate early arrivals upon request. Arrivals between 8am and 12pm are subject to availability and will incur a fee of 50% of the current room rate. To guarantee early check-in, guests must reserve the room for the previous night, at the full room rate.
Extra Bedding Policy
Rollaway beds are available upon request and are subject to availability. Rollaway beds are only available in King rooms and suites. The 300 CNY fee is subject to a 15% service charge per day for each additional bed.
Family Plan Policy
A child aged 18 or younger may stay at no extra charge on existing bedding in the same room with an accompanying adult. If a room rate includes breakfast or other benefits, an additional fee may be charged.
Gift Certificate Policy
The hotel is pleased to accept gift certificates based on availability. Please provide the gift certificate number at the time of booking. The original gift certificate must also be presented upon check-in. For arrangements, please follow the terms and conditions on the gift certificate.
ID Requirement Policy
As required by law, all guests must present a valid passport or Chinese identification card upon check-in. Guests will not be permitted to check-in without one of these documents. Please contact the hotel for further information.
Late Checkout Policy
Late checkouts are available and subject to availability. For checkouts before 6pm, 50% of one night's room rate will apply. Checkouts after 6pm will incur one night's room rate.
Pets are not allowed.
A valid credit card must always be presented and authorized at check-in. The hotel accepts cash, credit cards, local company checks, and bank transfers as methods of payment. Please contact the hotel directly to arrange payment by a third-party credit card, local company check, or bank transfer.
Both smoking and non-smoking guest rooms are available. Smoking is only permitted on the designated smoking floor and in designated smoking areas within the hotel outlets. Please contact the hotel for further information.
All foreign guests must have an entry visa. Please contact the Chinese embassy or consulate prior to your travel for additional information.
Voucher Acceptance Policy
Vouchers are accepted.
The hotel does offer a waitlist. Please contact us directly to be placed on the waitlist. Guests should provide a phone number and will be called if a room becomes available.