Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
The hotel has only one guest room that is designed to be accessible to guests with disabilities. If you require this room, please confirm it at the time of booking. The hotel can also arrange adjoining or adjacent rooms. Wheelchairs are complimentary for in-house guests. Please contact the concierge to arrange wheelchair usage.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Personal checks are not accepted.
Connecting Room Policy
We are pleased to offer a limited number of connecting rooms for your convenience. Please make your request as early as possible, to ensure availability.
Early Arrival Policy
Regular check-in time is 3pm. Requests for early check-ins are subject to room availability. An early check-in before noon will incur a charge of 100% of the room rate for the previous night.
Extra Bedding Policy
Extra beds are available for a daily fee of 360 CNY and must be reserved in advance.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Per government regulations, guests must present a passport or photo ID upon check-in.
Late Checkout Policy
Standard checkout is at 12pm. A late checkout fee of half the daily rate will be charged for late checkouts between 2pm and 6pm. For any checkout after 6pm, a full nightly rate will be charged. Please contact the hotel for further information.
Pet are not allowed.
No personal checks are accepted.
Smoking is only allowed in designated smoking rooms and designated areas of the lobby level. Guests who smoke in other areas of the hotel assume full liability for any damages that may occur.
Voucher Acceptance Policy
All vouchers are subject to availability and advance reservation is required. Vouchers are non-refundable and cannot be exchanged for cash. Guests must present the voucher upon check-in. Photocopies are not accepted. Guests are responsible for incidental expenses.