The Westin Kansas City at Crown Center

  • 1 East Pershing Road
  • Kansas City,
  • Missouri
  • 64108
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 792 reviewers.
Rated 5 out of 5 by Great hotel for health nuts! I was absolutely blown away by the attitude that this hotel has taken towards living healthy! The best part of my stay was the RunWestin program offered here. I was up each morning of my stay to run with Greydon, the run concierge. He has routes through the area & stayed at my pace & made it so much easier to get up & do that run every morning! I would recommend this hotel to anyone solely on the RunWestin program alone. And along with healthy, clean food choices, they have a wonderful fitness center with anything your local gym would have. August 28, 2015
Rated 5 out of 5 by Great property/excellent customer service Mr. Snow, Good afternoon. I would like to mention in particular a few very customer-focused individuals at the Westin Kansas City - Crown Center: From the top down from Brian Morris to Colton upon my arrival to Glenn at Concierge to Greydon and Tyler upon's a wonderful team! It's this kind of service that sets the Westin brand apart from others, and specifically this property. Thank you! Robert Olson August 24, 2015
Rated 3 out of 5 by Nice hotel, great staff, poor managment I had a gorgeous room, very pleasant interaction with the staff and a nice, reasonably priced dinner in the restaurant. Everything else went wrong - getting Internet access on ONE device took 4 phone calls and 45 minutes; my room service breakfast was wrong because their computers were down, which meant I couldn't get a copy of my final bill at checkout. That bill is $200 off so now I have to deal with a billing department that NEVER answers the phone. Truly poor management. August 12, 2015
Rated 1 out of 5 by First and last stay at this hotel I travel quite a bit. Worse experience at a hotel I have had in a long time. Check in time was 3pm room was not ready until 6pm had an event to go to that night. Was told by hotel manager to shower in the locker room, and that he would give a $50 credit to the restaurant. We were told restaurant was open until 1pm nope closed at 9pm. Would not recommend this hotel at all. And the room we stayed in was not worth what we paid for it. August 3, 2015
Rated 3 out of 5 by Hot rooms Rooms were so hot. Asked for a fan 6 times, said they were sending it up, never showed. Hotel guests outside in pool, a convention I guess. I had a room facing the pool, So flipping loud. And they couldn't move me. They were out there all day. I'm a day sleeper so I got no sleep then had to drive 606 mlles to Denver. Wasn't rested or happy. July 11, 2015
Rated 5 out of 5 by Very Accommodating! Awesome! When we needed a larger room they didn't hesitate to get us one at the same price! Very clean rooms an good location. July 6, 2015
Rated 3 out of 5 by weekend The hotel was nice. It could use a bit of updating but the hotel staff was very good! Had two roll-a-ways in the room that should not have been there. July 6, 2015
Rated 1 out of 5 by Stayer Beware!!!!!!!!!! The room was old and dated. We were charged for a rollaway crib and it was not indicated online that would be an extra charge. Charged me for parking at a place I'm paying good money to be at anyway. Wanted to charge me $10 a night for using Internet in a room I was already paying $350/night for. VERY DISPPOINTED. WILL NEVER STAY THERE AGAIN!!!!!! July 6, 2015
  • 2015-09-02T19:54:50.721-05:00
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