The Westin Savannah Harbor Golf Resort & Spa

  • 1 Resort Drive
  • Savannah,
  • Georgia
  • 31421
  • United States
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 782 reviewers.
Rated 1 out of 5 Completely disappointed What a disappointment. What I had hoped would be a fantastic vacation turned out to be a string of disappointing occurrences. I am currently sitting in my room, having been told for the 2nd night during my stay that my room service request could not be completed, even though I was reading directly off the menu. I was corrected and told I "must be reading the wrong menu"... When I said I was reading off the 6pm - 11pm dinner menu I was told that my room attendant must have switched out the menu for the wrong one. I then explained that I received no room service while on my stay- so if it was a mistake it was done before we even checked in- which is ridiculous that it wasn't perfect upon arrival. Don't you think your staff should be aware of what is available and when? Another frustrating issue: when I called down to request more shampoo it was promptly answered. We received a package in minutes... However, when I got into the shower I opened the package and found I was given 2 conditioners and no shampoo. A huge deal? No. But again, another frustrating hassle as we had to call down again and wait in the shower until they arrived. Last but not least, last night while waiting at the bar for 12 minutes (and yes, we timed it because it became laughable) we were continuously ignored by the bartender. We were sitting at the bar in chairs, front row, and were looked over and the people behind us who came after kept getting helped. We even said to the bartender "is this side of the bar open????" And he said "yes it is" and walked away annoyed and busy. After asking another couple behind us AGAIN if they wanted drinks we chimed in, rightfully annoyed and said we've been waiting can we PLEASE order. The couple behind us even said "help them first they've been waiting"... As a bartender of 10 years I'm fully aware of what it is like to get into the weeds, especially on July 4, but this is no way to treat your guests. It was extremely rude. After this we also witnessed the same bartender serve another guest his drink, and when the bartender asked for the room number the guest hesitated, and said he had to think for a second, the bartender said "COME ON MAN you should have that information ready!!" Is that a way to talk to guests who pay a LOT of money to stay here?????? We lived in Savannah for 10 years and love to recommend the Westin to friends and family, but we will not be doing that again, and don't believe we will be stayin here ever again. For over $300 a night one would expect to be treated a little better, but instead we are annoyed, hungry, and disappointed as we sit in our room looking forward to checkout tomorrow. Not a good way to end our big vacation of the year. Such a disappointment. July 5, 2015
Rated 3 out of 5 by July 4th The hotel is nice and in a beautiful setting. However. It does not have the amenities to support a high occupancy rate. There were no chairs available at the pool after10 am. On the second day, we had to go to the pool at 7 am so we would have somewhere to sit-not what I have experienced at other Westins. This was a hot topic at the pool by many! Also, Westin sent email to advertise trip to Island and did not suggest reserving ahead. Called as suggested on day before and told it was sold out. The outdoor bathroom had no soap ( I reported it), the whirlpool had a broken wine glass in it and children discovered it ( we reported), Man was walking around crowded pool with glass beer bottle( he walked right by security when entering pool gate) and nothing was said. We suggest you let your customers know that they need to make arrangements ahead of arrival and have a plan for overflow. Some of this weekend was like being on a Carnival cruise. July 5, 2015
Rated 4 out of 5 by Room needs update Although we made our reservation in advance and requested a harbor view we were assigned a golf view room that sorely needs some tlc. As gold members, we felt we were assigned a least desired room for that level of membership. June 13, 2015
Rated 5 out of 5 by Over the top experience The staff were excellent and so was the hotel June 11, 2015
Rated 4 out of 5 by Alternative to River Street Hotel offers an amazing view of the river and shipping traffic. The water taxi back and forth to river street is a fun novelty. Bedding was not as clean as expected upon arrival. Also, suggest passing on the "Green Choice" if you want your bed made and in room coffee supplies refilled. Common areas need an update and elevator functioned poorly. June 3, 2015
Rated 5 out of 5 by Wonderful Stay My husband and I stayed at the Westin in Savannah, Georgia for our one year anniversary. The staff was wonderful and the hotel was very clean and smelled great! I would strongly recommend staying at this hotel. The pool was very relaxing and river street is just a ferry ride away across the river. It was a great getaway for our anniversary! May 22, 2015
Rated 5 out of 5 by Great Savannah Experience and Location Excellent staff and accommodations. Great location across from Riverstreet and a great place to escape for a weekend. May 18, 2015
Rated 4 out of 5 by Good For Savannh We stayed 4 nights and enjoyed our stay. This is one of the nicest hotels in Savannah. We found the room to be a nice size and I really do not think there is a bad view from any of the rooms. The room was mostly clean minus the phone and curtains. The beds were very comfy as all Westins. The location is great, very close to river street but with a little distance for an added sense of security. The pool was nice. The overall hotel was in good shape and was very inviting. Parking is a pain, the one lot they have is a bit of a hike and the parking garage which is open if the lot is full smelled really bad. To get to the water transportation you have to go thru an area which is set up for meeting, or events which can be a bit awkward. Overall when I go back to Savannah I will stay here again, they just need a little more attention to detail. May 17, 2015
  • 2015-07-07T14:06:23.119-05:00
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