Rated 3 out of 5 by Robbie55 Nice hotel needing some food menu updates.
I always enjoy staying at the Melbourne Westin. It provides very comfortable accommodation in the best possible central city location.
The food offering, both in-room and in the restaurant and lobby bar, has not changed for some time and is in need of an update. As an example, the 'super foods' menu is not particularly healthy.
I feel that the atmosphere in the Allegro restaurant is too bland and down-market for a hotel of Westin standard; it really is due for a makeover. As a result, I almost never eat in there.
I am happy to stay in the hotel, but it is time for an upgrade in the food area, in my opinion.
July 7, 2014
Rated 4 out of 5 by JMG136 Lovely hotel, well loacted
Lovely staff and service with excellent rooms with large bathrooms. Unfortunately we found the bed far too soft and pillows quite uncomfortable so would mark it down on that. If your partner wants to read without waking you, bring a small light as the bed lights light up the room.
July 8, 2014
Rated 5 out of 5 by Les1Happy Legendary Concierges
Paul & Steve managed to get us tickets for Les Mis after they had been booked out for weeks. Front Row, dress circle- best in house. Made our 20th wedding anniversary something we will never forget. You've seen the film - now meet the concierges who Can do. Excellent Location- we will be back
July 7, 2014
Rated 4 out of 5 by happytraveller007 v. comfortable bed
excellent location and very comfortable beds - the best I've slept in years.
July 7, 2014
Rated 4 out of 5 by Ozgazman Luxury in the heart of Melbourne
Always enjoy statying at the Westin Melbourne, it is a superb location and the staff are very helpful. Large and confortable rooms and a great breakfast.
July 6, 2014
Rated 5 out of 5 by sam4 why I stay at the Westin
I choose to stay at the Westin as I come to work in the hotel. I take an internally facing room as it is quiet and I am not distracted by any street noise or a view. The room suits my needs and I am not disturbed in any way. The staff at the Westin are efficient, courteous but never intrusive. I take Room Service and the food is of a very high quality and the service is admirable. Moreover, the bathroom has a quite superb shower along with understated features. I also feel very rested after my stay as the bedding is very comfortable.
July 2, 2014
Rated 5 out of 5 by RonPerth Fantastic hotel
The Westin is my go to destination in Melbourne.
Spacious rooms, 5 star (if not 6) dining, and a super central location. Don't miss it.
The only downside is the almost too soft pillows and bed. I must remember to ask for a stiffer pillow next time - that's my fault.
July 5, 2014
Rated 3 out of 5 by Lorrie123 wifi & room comforts
I was extremely shocked to find that there was a charge for Wifi to the room. In the last 12 months I have traveled to USA, Mexico, UK & France, all hotels i stayed at provided free wifi to the room. In 2014 it is ridiculous that at hotel of this caliber to have an additional charge for wifi.
Furtermore i've always held the Westin in high regard for the superior quality of bedding, linen, towels etc. With my most recent stay I found the pillows to be of poor quality, the towels felt worn and no longer fluffy and the quality of tissues and toilet paper was extremely poor. Since my last visit at the Westin, 12 months ago, i have to say that i left feeling very disappointed.
June 27, 2014