Rated 5 out of 5 by GoodatBidness Beautiful hotel, strong overall, poor SPG recognition
The Westin St. Louis is the nicest SPG property in St. Louis, and it wears the title well. The rooms, while slightly outdated, are quite nice and larger than average. Staff are attentive, particularly the valet parking team. Room service is about average for a Westin, which means it's good.
Only two mild gripes with the hotel:
-- SPG status recognition: in almost three months of staying at the hotel, I got upgraded precisely once -- for only one night. There are many other SPG elites checking into the hotel, so don't expect much on the upgrade front.
-- Air vents are right over the bed, and blow down on you quite strongly. I don't particularly like the breeze while sleeping, so I found this annoying.
Overall, though, a great hotel and well worth choosing. Just be sure to check the Cardinals schedule, or you might have a hard time reaching the hotel.
Rated 5 out of 5 by Nick922 Best hotel in downtown St. Louis
My wife and I always pick this hotel to stay at in St. Louis when we come in town for a Cardinals game, Blues game or just for fun. Have stayed at almost all hotels in downtown STL and this is by far our favorite. The staff and amenities are by far above and beyond. This hotel makes you feel at home when your away. The rooms have giant ceilings and the heavenly collection makes it that much nicer. Always get a great sleep in the most comfortable beds and the showers are awesome. Thanks!
Rated 5 out of 5 by NYEcouple Great service
The room and the bathroom was beautiful! There was no mini fridge, but the mini bar (must ask for the key) had space for refrigeration--which was free to open but not to take anything, of course.
The bartenders were very nice. When a margarita wasn't made perfectly, they let us keep the first one and immediately made a second one. Late checkout was free, even though we stepped out at 1:10PM. Self-parking was free, the $20 was refunded. Self-parking is the open air parking lot across Spruce Street.
The view wasn't perfect, but for $140 (w/o tax) a premium king room was a bargain! I definitely recommend this hotel for anyone staying downtown STL.
Rated 5 out of 5 by belikestotravel This Westin Wows!
The staff at this hotel are wonderful. I have stayed at very few hotels where everyone was this nice. We ate 2 meals in the restaurant and both we great. The hostesses was so sweet, she gave my daughter a Westin duck that is now a staple in the bathtub.
Our check in was a great too. The desk staff were wonderful to us and as our gold upgrade we were given a suite. Thank You!
The hotel is located right next door to the Cardinals Stadium. Its awesome. Its also a very easy walk to the river and arch.
Rated 5 out of 5 by Case123 Staff can't be beat!
I stayed here for 4 nights for a friends' get away. The rooms were very spacious, well-appointed and comfortable. All staff, from the bell staff at the main door, to the front desk, to the wait staff in the restaurant/bar, were friendly, helpful and fun! The location is convenient to main sights of St. Louis. I'd definitely stay here again.
Rated 5 out of 5 by Wendy420 Modern & Excellent Staff
I had my wedding here April 2012 and loved the atmosphere and the staff. Everyone went out of their way to make our wedding the most wonderful day ever. Heather was the best wedding coordinator. She was a pleasure to work with.
Rated 5 out of 5 by hke33 Great Staff
Staff was not only friendly but very helpful as well. Great layout and very quiet and comfortable room. Wonderful location on/off freeway and to sites of the city.
Rated 5 out of 5 by TNtravelers Excellent Hotel!!
We stayed at this hotel on our way to visit family in Kansas and chose it because of its pet policy (they allow pets and we travel with our dog). The staff was very helpful and catered to our every need..we only wished we could have stayed longer! We would certainly recommend this hotel to anyone traveling to the St. Louis area especially if they are traveling with pets.