Rated 4 out of 5 by 7
Rated 5 out of 5 by Ecbatana The Westin Dhaka: Like an oasis in the desert
This hotel is exceptional. I have had the opportunity to stay at this property many times over the last few years. In terms of total nights stayed, I have spent several months at this Westin. While the property itself is exceptional, it is the quality staff and service that really makes it stand out. Catering primarily to business clientele, it nonetheless accomodates families quite nicely.
- The fitness facility great! Well maintained, well outfitted and clean
- The spa/sauna/jacuzzi is excellent
The massage treatment is hit and miss. I've had a good experience with a masseuse who knew what she was doing and another with an amateur.
- Executive Club makes this property shine. The staff is friendly, professional and really make you feel as if you are the only guest on the property.
- DINING -
- Taste (an on-premise restaurant) makes absolutely outstanding food - my favorite being the Indian/Bangladeshi dishes by far. But beleive it or not the sushi is quite good as are the other western style options. Only issue here is that the restaurant can get really busy on the weekends and there is no preference for hotel guests when this happens. Not that big of a deal but something to keep in mind.
-Prego is located on the top floor of the hotel and offers spectacular views out over the Gulshan area. Again, the food is excellent and generally I have found it to be less busy than Taste. Try the Spaghetti Bolognese.
-Splash. Thursday nights there is a BBQ by the pool which is terrific. Meat, poultry and fish are made to order on the spot.
October 27, 2011
Rated 2 out of 5 by Khan77 This hotel needs improvement
I have stayed at this hotel on many occasions since 2009. I travel for business and between myself & business partners we stay at the Westin Dhaka at least 5 times a year .It is the premier hotel in Dhaka so we have limited option. In the beginning we did enjoy our stays however the standard seems to have deteriorated over the last 4 years. It
seems that management takes our loyalty for granted as there are only two 5 star hotels in the region. We prefer staying at the Westin because of the hotels standard of excellence world wide and the central location. It makes me sad to admit that I will actually consider another hotel in the future unless they improve standards drastically . Firstly the staff at reception are not friendly or helpful, namely the duty manager who we met on
Secondly the cleanliness of the staff and the cleaning of rooms leaves a lot to be desired.
Carpets are never vacuumed unless requested and I always stay in a executive or deluxe suit.
The bathrooms as well have mildew everywhere. It is not appealing in the least, the hotel has an unfortunate damp odor that envelopes you everywhere you go. The rates are very high comparatively and require urgent review . I would not mind paying the rate if the standard of excellence which is emphasized by all Starwood hotels & in particular Westin hotels was met. However in this instance I am sorely disappointed.
September 30, 2013
Rated 5 out of 5 by Alam Great Hotel
The Westin Dhaka is the best hotel that I have experienced. The staffs are the best.. They are very friendly and always willing to assist with smiling face
February 24, 2013
Rated 4 out of 5 by Carl Great Platinum Recognition
I am usually upgraded to a Junior Suite, which is a very nice suite, well laid out. Executive Lounge is super nice, with great staff and above average spread in the evenings. Platinums and those with Lounge access also get a laundry benefit, which is much appreciated. The breakfast in the restaurant is among the best in Asia. Italian restaurant on the top floor is outstanding. Very good hotel.
October 22, 2011
Rated 3 out of 5 by Charlietravel Best hotel in Dhaka but still no proper wireless
The actual rooms in the hotel are very roomy and clean HOWEVER below floor 15 there is no wireless in the rooms. I was not told this at check in, so pretty annoying to get unpacked late at night and then have to shift rooms to get my mac connected!
Food in resturants and room service - great quality!
January 2, 2013
Rated 4 out of 5 by Visitor The housekeeping staff and the servers in the restaurants are great!
The staff go out of their way to make you feel comfortable and welcome. The only negative comment I have is the cleanliness of the gym locker room.
May 2, 2013
Rated 5 out of 5 by Alam Nice Hotel, Best Service
The staffs are very helpful and professional. Nice Hotel
January 3, 2013