The Westin Diplomat Resort & Spa, Hollywood, Florida

  • 3555 South Ocean Drive
  • Hollywood,
  • Florida
  • 33019
  • United States
  • Map

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4.1 out of 5 by 962 reviewers.
Rated 5 out of 5 by Amazing hotel! We had a fantastic experience all around (hotel, staff, location, pool, etc). I would highly recommend this hotel! April 8, 2014
Rated 5 out of 5 by Great weekend at the Westin Diplomat Everything about the Diplomat was awesome. From the moment we walked thru the front doors to the moment we left, was like being in paradise. The beautiful flowers and lush greeneries, the great pools and beach, and the wonderful employees made for a wonderful time. The spa is first class. April 7, 2014
Rated 2 out of 5 by Can't judge a book by its cover Such a beautiful hotel and yet the little details make all the difference. We arrived at 4:00 pm to find our room was not ready. We kept being told the room was being cleaned but it took over 2 hours for the room to be cleaned. So many things in the room didn't work or work broken. The air conditioning barely worked and I never had a good night sleep because the room was so warm. The food was decent but horribly over priced. Then on our last morning 2 security guards showed up at my room demanding that I come and settle my bill. The beach was very nice and the staff there were great. Even the golf course was dissapointing. April 11, 2014
Rated 5 out of 5 by Resort atmosphere I attended a seminar here but was pleasantly surprised by the amenities - spa, pool, on the beach, several quality restaurants, great staff! When I checked in, the line was out the front door and I thought I'd be in line forever, but they quickly brought out additional staff to deal with the lines and I was quickly checked in and on the way to my room! Lovely! April 14, 2014
Rated 5 out of 5 Spring Getaway & Marriage Proposal My girlfriend and I booked a last minute trip to Florida to escape the dreadful winter weather we've experienced here in the North East. The trip was also planned, unbeknownst to my girlfriend, to provide a romantic backdrop for me to ask for her hand in marriage. With that said, I looked at several locations in Tampa, Ft Myers, Naples and Miami before choosing the Miami/Ft Lauderdale area. I was looking for a location that was fairly close to the airport, provided easy access to the beach and had all the onsite amenities (large pool, fitness/spa facilities, onsite restaurants, marina) for a romantic getaway. Needless to say, the Diplomat fit the bill. We arrived late on a Friday night and spent the next 3 days enjoying the sun, beachfront surf, and views of the Intercoastal Waterway and Ft Lauderdale. The staff, specifically Brandon C. at the Concierge desk, went above and beyond to help make our engagement and stay extremely special. Brandon arranged outdoor seating at a local restaurant on the Intercoastal, champagne and strawberries, rose petals in our room and access to the Executive lounge that provided a marvelous view and romantic setting for the proposal. He was extremely helpful, courteous and professional – the kind of personal service that has unfortunately become a rarity in today’s service industry. I applaud Brandon, the Spa staff and the Westin Diplomat for making our getaway one we will never forget! April 15, 2014
Rated 3 out of 5 by Poor Customer service / unorganized The facility/grounds were excellent. However, the service was subpar. The staff was very good at saying Yes to everything, but doing nothing. I was staying there for 5 days, but got an extra night (on New Years) for my brother/sister in laws. Due to various problems, they couldn't check in until 7:30. My sister in law (who is pregnant BTW) wasn't feeling very well. So, certainly a problem. They wouldn't even allow them out to the pool area (as you needed a key). Kept waiting for a manager to call me (James, then someone else). I'm still waiting for that call. As stated, property is really nice. But, they could care less about the guest. I will not be staying here again. February 11, 2014
Rated 5 out of 5 by Amazing- beach and resort Amazing stay and excellent staff. Kudos for Karianne and her quick response. Platinum recognition on this hotel that was very busy during this month. We will be back soon. April 14, 2014
Rated 5 out of 5 by Saved Me and my iPhone Checking my bags at the airline ticket counter and realized that I had left my iPhone in the taxi. What a helpless feeling, disconnected from world I started to reach out to the taxi company...ask the airport taxi stand for help...Ask the airline police for help to no success! I thought for sure it was gone! Called the Westin and BAM! They got the taxi driver to return my phone to them ASAP! Then, if that wasn't enough, they shipped it out FedEx P1 so I would have it by the next business day!!! You guys are AWESOME! April 11, 2014
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