The Westin Pasadena

  • 191 North Los Robles
  • Pasadena,
  • California
  • 91101
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 159 reviewers.
Rated 1 out of 5 by I will never stay here again Left messages for two different levels of management and no one ever called me back. Quality of lobby was nice however, rooms need to be updated and cleaned well. Housekeeping quality was poor, we had dirty glasses, food left in the room and towels not put away. Sad because it could be a great property. February 2, 2016
Rated 4 out of 5 by Comfortable beds The good: Beds super comfortable, Beautiful and roomy bathroom.Wish there was more room to set toiletries or hang towels. Lovely white tea shampoo, etc...Nice Mirror in entryway. Shuttle service when available was great. Wasn't available very often. The Need to Impove: Room had the closet right next to the bed, so your have to squeeze by the bed to get to the closet and to make coffee. Very uncomfortable. Lots of wasted space in the entry way..They could have had enough drawers for two people. January 18, 2016
Rated 3 out of 5 by Late Checkout We requested and were granted late check out at 2pm. Staff came by at 1:30 and said our bad were still in room. Duh! We were having lunch at their restaurant! Spending more money at their hotel. $212 for lunch. You think they would be happy. Instead they want to charge me a Nother night because the lady said 630 our belongings were still in the room which is a flat out lie. We were home in Palm Springs at 5 PM. January 16, 2016
Rated 1 out of 5 by Worst experience i've had Filthy glasses in my room, furnishings falling apart, no response from front desk manager.for over 2 weeks (left multiple voice mails). January 14, 2016
Rated 2 out of 5 by Executive Rooms but no Executive Lounge While the building is nice, I reserved an Executive Room but there is no executive lounge or any substitution amenities (e.g. free drinks, coffee/tea, breakfast, etc). There actually wasn't any distinct amenities for SPG Platinum either. The thin walls in rooms were not good (could hear TV from next room through the night#, and an unclean bathroom was definitely not nice at all. Staff were friendly and hospitable. The fitness gym is well equipped and includes separate mens/womens' steam rooms and saunas. Pool is decent so if you swim, it's okay. There is valet parking and limited self-parking. No good restaurants to walk unless you call an AM/PM Mini Mart worthy #which is right across the street#. December 8, 2015
Rated 3 out of 5 by Cozy Checked in quickly and was given a 3rd floor room, next to the elevator which is odd because I never request a room next to the elevator. Anywho, the room was really cozy. 2 double beds were separated by a small floating nightstand. directly next to one of the beds is the closet/safe/ironing board/coffee maker, literally next to you. To get to the closet, you have to either walk on the bed or very carefully move in between the 6inch space between the bed and the closet. Huge hassle to be honest. The bed was comfortable as usual per Westin standards, but the room was way too cramped! Being that we were next to an elevator, I also expected the room to be a little more sound proof. We heard people walking by loud and clear with their entire conversations echoing into our room! Parking is 11 dollars, which was great, but no in/out privileges for that 11 dollars, and you must have the ticket validated at the front desk. We hit up the bar once before going out to dinner with friends and the bartenders were great! Drinks were a little pricey at ~$11 for a gin/tonic though.This hotel is in close proxmity to a ton of restaurants, bars and shopping, which was perfect! December 7, 2015
Rated 4 out of 5 by Is good I didnt take advantage of a lot of what this hotel offered so didnt get the whole experience. Parking was quite expensive. December 1, 2015
Rated 5 out of 5 by Thank you Thank you. I throughly enjoyed my stay at the Westin Pasadena. November 16, 2015
  • 2016-02-09 T05:37:45.762-06:00
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