Rated 5 out of 5 by BHZMAP Great place for families
We were very impressed with the staff's friendliness and how clean the rooms and facilities were. Dog friendliness a plus as we always travel with them, they even got their own doggie pillow which was really nice. Location and nearby restaurants are convenient. The beach area is rather small, but still nice and clean. Not too busy considering it was 4th of July weekend, which was very nice.
July 7, 2014
Rated 3 out of 5 by Rogy Misinformed about bedding.
Booked a room with 2 beds that we thought were queens. The beds were doubles which were not comfortable for our family. My husband and I shared a double and had our children sharing the other double. We requested a roll away bed but the front desk refused to deliver. The hotel was booked for weddings. We had the option of staying at another hotel close by but chose the Westin since the quality usually is excellent. Would not recommend this hotel.
July 3, 2014
Rated 5 out of 5 by tina123tina montanez
During our entire week the service was excellent. The staff was very attentive, accommodating. and friendly. My mother had Laser Spine Surgery and the staff assisted promptly with her ice packs post op. Oscar, Pamela, Chris, Macy, Adrienne, Irena were a few of the outstanding employees we had the pleasure of meeting.
July 2, 2014
Rated 3 out of 5 by pv123456 Poor Experience
Unfortunately, as soon as I entered the hotel,. the hotel was experiencing systems down and could not register me properly. When I got to the room, I needed to log onto the internet to start to work, and was unable to do this due to some of the systems being done. From noon to 2:30 pm, there was a shut down of the hot water and boiler for maintenance but a message was not shared to me upon check in or in my phone. So, I had to wait to leave my hotel until after 2:30 pm.......Finally, I just received my folio this morning and noted a charge for the mini bar for which I did not use which means to housekeeping staff that may have cleaned the room prior to my arrival did not review thoroughly for the prior guest's usage of the mini bar and or system was down ...I now have to call the hotel to have this charge removed for something that I did not use..... Unfortunately, my stay at this hotel was not so great and wish it was better esp it is a great property...
July 2, 2014
Rated 3 out of 5 by boomer14 This hotel has wonderful beds!
The hotel was hot when we arrived to the lobby to check in. The staff was very nice but the room was not to standards for a Westin Hotel. We came from Seattle, Washington to see my sister and was excited to be able to stay with you. The room needs painting, the iron didn't work and the chairs needs cleaning. The bed was wonderful and the bathroom was very nice and clean, but you do need to go inside the room and up date the room to the Westin's standards. Otherwise we had a very nice restful night!
June 28, 2014
Rated 5 out of 5 by jwill28 Wrong hotel, no problem
I arrived exhausted and was eager to crawl in bed to fall asleep, only to find that I reserved a room at a different hotel. Since I travel often, this has happened before, and I'm typically told to leave...however, the gentlemen on duty took it upon himself to call the other hotel and cancel my reservation! That is going above and beyond! Thus the reason why I always stay at this hotel in Tampa
June 30, 2014
Rated 3 out of 5 by mikec56 needs to be cleaned
rooms are fine and clean, hallways need attention , found broken glass by elevators and food crumbs on hallway floor , were there for my 3 day stay
June 30, 2014
Rated 5 out of 5 by dgreer Donna Greer
We stayed at the Westin Tampa Bay for a week for our son's wedding. The staff was great and the hotel was the perfect place for everyone to stay during all the wedding events.
June 24, 2014