Rated 4 out of 5 by JFS2014 Great location
You need to have better pillows. The great beds are worth little if the pillows are so soft that they offer no support.
July 7, 2014
Rated 5 out of 5 by Hawaiigolfgirl Great stay!
Couldn't ask for a better experience!
July 7, 2014
Rated 2 out of 5 by Wanis NOT CLEAN
We ALWAYS stay at the Bellevue Westin when we come to the area - we love the beds, the location, the customer service and the amazing scent when you walk in.
This time, however, the rooms were NOT CLEAN! There was hair in the tub, dust on the desk area, and stains on the walls and floor.
When I showed the FD person the photos of the walls and stains upon check out, he just said "oh, I'll tell housekeeping!" Certainly not what I expected - or..come to think, that is what I should have expected as the service was not the same either, no one seemed ot care about the guests. Disappointing!!!!
I did not ask for a free room, nor was I expecting it, but for $360+ a night the rooms should be immaculate and stain/spot free and no hair in the tub.
Clean up your hotel, Bellevue Westin - this is unacceptable.
June 18, 2014
Rated 2 out of 5 by Touraj Review
I'm a Platinum member, and travel a lot but this was the first time I stayed at this hotel. I paid around $380 per night which is probably the highest I have ever paid, so my expectation was high as well.
I was surprised that the bathroom in my room was plugged!! Gross!! I had never experienced this before in any other hotel. Although the staff responded quickly, I was even more surprised that after having gone through this gross experience and waiting in the lobby for 1/2 hour (while I was very busy with work) NO compensation was offered for this awful experience, Very Disappointing.
June 27, 2014
Rated 5 out of 5 by Gordon11 Love the staff
The staff treat you like family. Extremely helpfull and personable. Beautiful property in an incredible location. I Love this hotel!
July 2, 2014
Rated 5 out of 5 by Muttley56uk Quiet and relaxing
Very quiet even though it's downtown. Wonderful, comfy beds and pillows. Room and bathroom was spotlessly clean with a rain head shower.
July 1, 2014
Rated 5 out of 5 by SamBob Great Service
We booked the wrong room type by mistake. The hotel was very busy, but the receptionist took effort to find us a room with 2 beds to accommodate our needs. Great service all around. From getting off the car, reception, delivery of bags to room, to checkout.
July 1, 2014
Rated 4 out of 5 by ygig1 Great location
Everyone at the Westin was very helpful, and the experience was wonderful. Would def. stay there again in the near future. There is so much to do in Seattle, Bellevue, Not enough time for it all.
June 30, 2014