Rated 3 out of 5 by Ceci666 Mini bar service is bad
We spent four nights in Westin Paris and it's good. However when we just about to check out the reception told us that we have used the beverages in the mini bar EVERYDAY!!!!!!!! Actually we didn't use any of them and after they double check they finally charged me almost 100 euros for minibar services. That is really annoying us. They told us that when we picked up anything in the minibar there's a record that we have used them. In fact we just take some of bottles to the upper shelf and use the corner to store our chocolate. Never touch any of the drinks in the minibar if you don't really wanna to use them.
Rated 2 out of 5 by gracie live in the maze
i always lost myself when looking for the room number, it looks like a labyrinth, the room is not big, the lights are always dark, not that modern, no delicious food...just the transportation is okay
Rated 5 out of 5 by morse22 Laurence Uebach - Exceptional Customer Service
On walking to the front desk we were immediately warmly greeted by Laurence the front desk supervisor. On finding out that we were staying at the Westin Paris Verdome for our daughters birthday, Laurence immediately went out of her way to make our daughter feel very special. The front desk staff came with a balloon and sang. We immediately felt at home. Laurence displayed exceptional customer service, was extremely knowledgable with answering any questions regarding our stay in Paris and should be commented. Laurence is certainly a valuable asset to The Westin Paris Verdome. We cannot thank her enough for making our stay so special.
Rated 5 out of 5 by princessbewitched My Parisian Home
I will only stay at Westin. Quality and value are worth it. Thank You. Merci!!
Rated 5 out of 5 by Serenei Highly recommended
Staff was very friendly and welcoming at check in. Room was nicely decorated and rather spacious, I had a room with a view. Location is great and walking distance to everything, and there are 2 metro stations near by. Overall it was a lovely experience and I will definitely stay again and recommend it to my family and friends.
Rated 5 out of 5 by travelaficionado Magical Stay at one of the best hotels in Paris
When booking our Parisian vacation, my partner and I looked at several hotels, including the Le Meridien and the Westin. After all, we ended up going with the Westin Vendome given it's close proximity to everything and we could not have been happier.
We arrived Christmas morning and our room was ready. Best use of Suite Night Awards, we were upgraded to a Royal Suite with an adjoining sitting room, all of which overlooked the Louvre, Eiffel Tower, Tuilleries, the Seine and Orsay. Could not have asked for a more beautiful suite. (This suite normally runs anywhere from $5-10K/night). The suite was amazing: luxury at its finest: hermes toiletries, turn down service, surprise treat every evening (NYE we got a bottle of champagne and macaroons). The staff at the Westin truly went above and beyond.
Check in at the platinum desk was a breeze and we were assisted by Lone. Having stayed at numerous SPG properties before, she went ABOVE AND BEYOND to seek us out and ensure that we were having a good experience in Paris. From recommending dinners to shows to activities to treats in our room to adding on a separate sitting room to our existing suite, she did everything in her power and more to ensure that we were happy.
The platinum breakfast is amazing (especially compared to the SPG US Properties). Standard hot buffet but you can also order (Free of charge) from their a la carte menu.
Location is completely central to Paris, everything is literally at the Westin's doorstep, including the Metro. Great shopping on St Honore, which is one block away.
Could not have asked more out of a hotel during our stay in Paris and it truly was everything. Can't wait to come back and stay here again (always will be a hotel of choice when in Paris!)
Rated 5 out of 5 by ChicagotoParis2014 Great hotel - great location & staff
My husband and I stayed at the Westin Vendome for our anniversary. It was a wonderful stay - we were upgraded to a large suite with balconies with wonderful views. We also had a delicious breakfast each morning in the hotel.
The staff is extremely kind and did everything to ensure a perfect stay. Each night when we returned to the room there was a nice treat waiting for us to celebrate our anniversary.
I cannot comment on normal room sizes, but the hotel overall is wonderful and the location is great. Especially if you enjoy museums.
Rated 5 out of 5 by Flyingtailor Best 3 nights in Paris
Had a great stay in the heart of Paris. Upon arrival was early was given a courtesy room to freshen up and my room was ready shortly after that. The room was upgrade to a suite wow really the only way to stay in Paris.
I have stayed here before but the Service this time was exceptional. And yes had a good breakfast and also the service and food at the bar was fantastic.
Thanks to the staff for a wonderful stay.