Rated 3 out of 5 by Verified Reviewer member
Staff is below average. Facility is strong.
Concierges were usually not to be found, but if found, behaved as if we were intruding on them.
July 26, 2016
Rated 5 out of 5 by Sar39 Perfect ski getaway
We came here for thanks giving vacation in 2015. Hotel has a beautiful lobby with a very high roof. The windows open up to Colorado mountain ranges. Lobby also has fire place and in the evenings it has live performances. All facilities get together in the lobby either at the bar, kids play area or next to fire place for reading or playing board games. Our room had a huge balcony which had view of mountains and road near by. Though it was cold, we could take a dip in the jacuzzi and heated swimming pool. Again both the pools are in the open area which face mountains. A peaceful retreat in a great ski location.
July 17, 2016
Rated 5 out of 5 by Metalman711 Weekend of golf and R&R
Back again for the 4th time in 3 years. Love this place. The location is the best with great view of the mountain. Pool has an outstanding location. Hot tubs are a little to hot. Spa is one of the best, not for it's ambiance but for the quality of service. Lobby bar never seems to be open much, but a great bar in the restaurant.
And my daughter got married here last year...service was outstanding.
July 13, 2016
Rated 5 out of 5 by TwoHearted Fantastic Ski Week
Stayed for a work conference in February. This is the perfect location in town to get on and off the mountain. Gondola right outside the door. Easy ski valet. Excellent gym, pool, and hot tubs. Very family friendly.
June 26, 2016
Rated 4 out of 5 by JC0516 Great with one exception
The room, hotel and resort are all beautiful. The staff were exceptional. My only disappointment was the vents in my room were thickly caked with dirt and dust. So much so that I had to avoid an area for fear of brushing against it. I did mention this to the front desk and while polite and apologetic I sensed no urgency to address it.
May 7, 2016
Rated 5 out of 5 by Lau56 Accommodating staff!!!
Our visit could not have been better! The staff went out of their way to make it a wonderful birthday vacation for us! Our rooms were very clean (and Im picky), views very nice from our balcony. Just a great experience! Front desk, valet and spa staff first class! Thanks so much!
May 7, 2016
Rated 5 out of 5 by Mamajuana Ideal location for activities with SPG Recognition!
My family had an amazing time at the Westin taking in the amenities surrounding Beaver Creek Village! Accommodations where amazing with mountain views and the feeling of home in the luxury suite...we will travel again to the Westin Beaver Creek as Platinum status was recognized and appreciated.
Arriving on unique circumstances, the care package put that extra touch (and sugar highs) that reinforces my loyalty to the SPG program!
April 8, 2016
Rated 1 out of 5 by Roger13224455 Never Again
Overcharged me for my deposit. Overcharged me for my stay. Says will reimburse but didn't happen. Stated that "in house" reservations changed my rate and deposit for some reason which was guranteed and non-refundable. (credit card fraud) Still waiting on refund and nothing. Broken glass bathroom. Forgot to del flowers for my wife's Bday. Internet is awful. Only one phone worked in the room. Need I say more?
April 6, 2016