Rated 1 out of 5 by Kristo MagicNo place!
Amazing place, the East Restaurant is cool. All apartaments have o beach view! At Night is more beautiful, because the wonderful lights decoracion! I recomend! And Phuket is beautiful out Pantog!
January 8, 2012
Rated 3 out of 5 by Teddy37 Big disappointment
After several stays at this hotel I was very disappointed after my stay in March 2014. My wife and I went to the restaurant and were very surprised to see the staff on the floor with toothbrushes cleaning the grout. This was during the lunch service. When my wife asked what they were doing they said the hotel manager, Stefan, told them to clean the floor. This is unacceptable to us. We will try to find another Starwood property for our future visits to Phuket.
April 13, 2014
Rated 4 out of 5 by Apecalvin Another enjoyable stay!
This is my second stay, and another thoroughly enjoyable one. I am thankful for the platinum recognition on both stays. And again, I have enjoyed the food tremendously! A few areas for improvement remain (see my previous review) but I am pleased now that Seasonal Tastes remains open throughout the day, a clear sign that management takes constructive feedback seriously.
One thing's for sure: I will be back. This is fast becoming one of my favourite resorts!
March 31, 2014
Rated 5 out of 5 by Dmitry1978 Romantic week
We chose this hotel for a romantic trip after the wedding. We were very happy with the choice . The hotel is just created for the romantic . Large and comfortable grounds, friendly staff, great food , lots of pools . Proper planning of the territory , allows to feel secluded and calm throughout. Of the downsides of the hotel is worth noting otstutstvie nice beach ( in the sea almost nobody swims ) remoteness from " tsivilitsatsii ." To good beaches have to go about 40 minutes longer. Phuket town is relatively close . In walking distance to the hotel is a Buddhist temple and a forest with monkeys .
March 18, 2014
Rated 3 out of 5 by MarkTexNYC Not bad, but didn't meet my expectations
My fault for not doing more research before booking this stay. If you're looking to be on a proper beach, this isn't your place. If you're looking to be close to lots of "stuff" (i.e. Phuket), this isn't your place. If you're looking for a resort to stay and not have to leave - you may do well here.
The setting is beautiful. Very hilly, so people with differing levels of physical ability should probably not stay here. Buggies are great and easily zip you around.
Two pools. Really not enough to support the resort if it's full. Lots of kids when we were there.
Decent views from one half of the resort -- but from the other lots of huge ships and factories.
Our room was decent. Nice garden tub. The AC didn't work well and it was loud.
The happy hour is amazing mostly bc it's complimentary for Platinum members. We participated every night and loved the live music.
The restaurants are mediocre and mega pricey. Was not impressed at all.
While our stay wasn't bad, I wouldn't return.
March 5, 2012
Rated 3 out of 5 by DKim27 Disappointing stay
I know it's a natural surrounding however, insects and flies from the sink drains and shower room sewer could be diminished for guests' comfort stay.
Staff on-site have given me difficulties in communicating and also did not properly took actions on my complaints. The duty manager did not properly listen to what I had to say and have walked away from the conversation.
April 1, 2014
Rated 5 out of 5 by linajarad a piece of heaven
This is the best resort i've ever stayed at- and i've traveled quite a lot. very comparable to my experience at Banyan tree for a very good price. The way the hotel is designed assures privacy at all times. The food was delicious and you could also walk along the beach to the local restaurant for some authentic cheap meals. It was our honeymoon and the best surprise was the upgrade we received upon arrival. I will definitely come back and stay for much longer time.
February 25, 2014
Rated 5 out of 5 by XiaoDing Hotel has great features
Well planned and laid out with fantastic sea views from all rooms, resort very clean and tidy with well maintained facilities, staff very courteous, pleasant and helpful with management ensuring you have a pleasant and enjoyable stay.
Some restaurant menus could be a little more varied, but generally food and beverage was of a high standard with good service.
February 12, 2014