Rated 5 out of 5 by ClemNYC Great property
This property is really gorgeous. It is an oasis of serenity and luxury in the middle of Chennai chaos, and for people coming from more developed countries the rates are an absolute bargain.
If you can get an executive club room on the highest floors, get it, the views are incredible.
Rooms are fantastic. Floor to ceiling windows, universal electric adapters, bathroom with sliding walls so you can take a bath in the amazing bath tub AND watch some tv, great rain shower. And of course the ridiculously comfortable beds, but that is expected at Westin.
The restaurants are all really good. There is an excellent 24 hours buffet, and really the food quality is fantastic , especially for a buffet. My favorite restaurant is the Sunset Grill, if you want to get a good tenderloin steak cooked to perfection this is the place to go. EEST, the Asian food joint, is just alright.
The pool is beautiful, and the gym is alright - it is quite small and doesn't have much equipment.
My only complain is that I tried to book a massage and a facial at the spa (here again, given the rates, it would be a shame not to do it). But the treatment menu is kind of limited, and at the time I was there they weren't offering any of the signature treatments, none of the facials, and almost none of the packages. The attendant wasn't able to explain me why. After negotiating for 10 minutes , and given the fact that just a very couple of massages were available , I simply gave up.
Next time I will probably try the other Starwood property in the area (ITC Grand Chola), but I would happily come back to the Westin.
May 16, 2015
Rated 5 out of 5 by april2june customer service
The staff at this hotel is very attentive and focused on providing world class service. Although i am far from home they make it feel like i am at home. Wouldn't stay anywhere else while visiting here.
May 13, 2015
Rated 5 out of 5 by Templeman This hotel exceeds my expectations!
I have been here ten nights and have not once felt "out of place" or ignored in any way. All amenities have been fulfilled to the utmost and the staff from top to bottom has conducted itself in the finest form!
May 1, 2015
Rated 5 out of 5 by Kumar23 Very Comfortable. Highly recommend
I had arrived early owing to a conference starting early noon and the staff wowed me with their act. You would normaly not expect the same warmth from someone scanning the bags at the entrance. Upon request, I was provided an early check-in which helped me get refreshed before the conference. I can vividly recollect the warmth in the way the staff reacts. All across, starting at the security, the front desk, the fitness centre or the restaurants. The 'Express Service' lives up to its name as well. I used it twice. Wonder where do you guys staion them. They appear to come out of no where with the stuff customers need.
Thank you for everything and for making my stay so very comfortable. Would love to come back.
April 30, 2015
Rated 5 out of 5 by Sam0077 Excellent staff
It was a very comfortable and relaxed stay at Westin, Velachery. One point that definitely separates Westin from other hotels is its service and staff. One of the best that I have seen so far.
Starting from room service to restaurants to gym, everyone is extremely courteous and helpful. Every effort made to make the guest comfortablewas genuine and sincere.
Special thanks to:
Muna, Mohan and Rajkumar in Restaurant/buffet area
Zara in room service and Daniel in security area.
Looking forward to my next stay.
April 13, 2015
Rated 5 out of 5 by Tarucha1 Amazing Hotel !!
Amazing hotel with outstanding team and great dine in option
April 13, 2015
Rated 3 out of 5 by JKundu 5th April
I have atealest stayed 50 nights in this hotel. it may be even more. The quality is deterioting. Particularly this time, I was frustrated
April 7, 2015
Rated 5 out of 5 by vik2015 The Westin Chennai Velachery--Excellent in all aspects.
Finding hotels that offer world class amenities for reasonable price can sometimes be a challenge in India. The Westin Chennai Velachery was highly recommended to us and it met or exceeded all of our expectations. If you are traveling from US to Chennai, do not bother looking for other hotel options, when you are at Westin, you will enjoy the best that India has to offer with the comforts of an excellent global brand hotel.
January 9, 2015