Rated 3.7 out of 5 by 30
Rated 5 out of 5 by Mgallen35 Beautiful Hotel
The Westin Hotel downtown exceeded my expectations. Everything was beautiful!
Rated 5 out of 5 by ST1234 I love this hotel - the staff are really amazing!
It's like an episode of Cheers! Everyone knows your name:) I always receive excellent service, the rooms are always great, and I always know I'll have a great stay!
Rated 5 out of 5 by Kimbra Great for walking to concert
This hotel location was great for our night out to the Grove for dinner. Then on to the Toyota Center for a concert, all w
ithin walking distance. Would differently stay here again.
Rated 5 out of 5 by Pat96 Loved our visit to this hotel!
We arrived in Houston to visit a local university. Hotel is not far from Hobby Airport.
The room was extremely clean and well furnished. We had a corner room which overlooked the stadium. Everything was top rate from the beds to the towels, etc,
If our teen decides to go to school here, Westin will be the only place we stay.
We travel frequently. This was a top notch Westin. Front Desk employees were wonderful too!
Rated 5 out of 5 by GusE Outstanding hotel
My wife and I stayed there over the weekend for a little get away. The staff was extremely helpful and the room was incredibly clean. One of the nicest and cleanest hotel we have stayed in. We will definitely be back.
Rated 5 out of 5 by Kgsat Comfort level
Personnel made the stay extremely comfortable- from the valet, Registrar, bell boy and back to the valet.
Rated 5 out of 5 by Cyn32 This hotel has Excellent Customer Service
All staff were friendly, addressed me by name and went above and beyond to meet my needs
Rated 5 out of 5 by Redhead2 I LOVED MY STAY HERE!!
Beyond the comfort of the rooms at the Westin Houston Downtown, the staff I encountered during my stay were exceptionally friendly and helpful ... downright delightful.
I have to highlight Angelica Amara who went over and above to give great customer service at the hotel restaurant. Her efforts to remember my name, my room number, my preferences after one encounter were so unusual and appreciated.
Overall everyone I encountered at this property were wonderful. I would love to come back and stay at the Westin Houston Downtown again!