Rated 5 out of 5 by WorldTraveler73 High Quality Hotel in Downtown Houston
Very solid hotel in Downtown Houston, close to the ballpark and other sights. The best part of the hotel is the friendly and helpful staff, from the front desk to the shuttle driver. Public spaces are nicely decorated with lots of trees for a comfortable, relaxing feel. As it was the weekend with fewer business travelers, I got a nice upgrade to an executive suite, which was both spacious and nicely appointed. The one area for improvement was the restaurant service. While the food was tasty, service was slow during brunch as the restaurant was very crowded. I had to sit in the lounge/bar area to be served, which I did not mind, but it took a long time to order and then to flag down the waiter later. Nonetheless, I would recommend this hotel for stays in downtown Houston..
July 24, 2015
Rated 5 out of 5 by JimPo Great restaurant service
We had some dietary restrictions. After calling them to the attention of Manager David and Chef Oscar, we were impressively accommodated in the restaurant. These two gentlemen are fine representatives for your hotel. We've stayed at this hotel several times and will continue to do so every time we're in Houston because of excellent service like this.
July 20, 2015
Rated 4 out of 5 by danmor9 Beautiful Hotel
Downtown, across the street from Astros ( Minute Maid Park) and Annunciation Catholic Church.
July 17, 2015
Rated 5 out of 5 by JRoy Great hotel and staff
I always have a great stay here. Nice clean hotel with good proximity to downtown business and attractions
July 9, 2015
Rated 5 out of 5 by LMAC Wonderful!
Great location with easy access to Minute Maid Park, Toyota Center, Discovery Green and lots of restaurants. I enjoyed a very comfortable room with a NICE view!
June 29, 2015
Rated 5 out of 5 by Niklas Great service and hotel
Great hotel downtown Houston. Service is top notch. Staff was very helpful, brought items I forgot in my car and even offered to drive me to my business meeting and pick me up. That is a differentiator! Food buffet for breakfast was awesome, even serves fresh cold pressed green juice. Will be back for sure.
June 20, 2015
Rated 2 out of 5 by LS78 Wish it had been better
Came to see the Astros, hoping to find a go-to place for games. It was our first time here, and we loved the location. Hotel was backed up for well over an hour upon checking in, but that happens. No. worries. We sat in the lobby and had a few drinks and a snack because the restaurant was under construction. The one request in our reservation was for a quiet room. We were given the 2nd room from the elevator. The 1st room off the elevator started a party about 2:30 am. I phoned the desk at 3 am, but the noise continued until 5 am. At 9:30 am, the maid came in our room and woke us even though her services were not requested. I got up to shower but was unable to because the diverter didn't work properly. The room was nicely appointed, the bed a bit hard, and if I wouldn't have had horrible guests next to us or a maid that would have let us sleep or even been allowed to shower…Just wish it'd been better or maybe I didn't complain loud enough. Our next stay is scheduled just down the street at a competitor.
May 25, 2015
Rated 5 out of 5 by TravelALot2 Fantastic Stay!
As always, the Westin Houston Downtown excels in every area. Another fabulous stay!
May 4, 2015