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1 间客房 1 间客房 , 1 位成人 1 位成人 , 1 位儿童 0 位儿童
Rated 4.7 out of 5 by 13 reviewers.
Rated 5 out of 5 by You need to stay here ! Stayed at the Westin Blue Bay Resort & Spa for 6 days on holiday. I’m a frequent business traveler spending almost 1/3 of the year on the road mostly throughout North America & Europe. With this in mind, I can honestly say that I have never stayed at a better Westin hotel. Everything about our stay was amazing. The hotel is brand new, the size of the property is enormous! The pool is one of the largest I have ever seen : there is even a waterslide connecting the upper pool to the lower part. Everything was fantastic, this of course includes the rooms, the restaurants, the lobby bar, the fitness centre, and the overall decor/design of the facilities. A special mention regarding the new spa facilities : the spa is breathtaking and the experience we enjoyed here was second to none. The location of the hotel is ideal, situated on a long sandy beach. Shuttle busses are available to town or to the nearby attractions such as the floating fishing village and to ‘Monkey Island’ (both are 5 minutes away). These are highly recommended and worthwhile experiences with local flavour. …But what makes a hotel truly GREAT are the people. The staff is absolutely amazing. Most of them simply went ‘beyond the call of duty’ to transform a great stay to something truly extraordinary. The General Manager and his Team have done a tremendous job and it shows in every aspect of the resort. I would like to personally thank everyone at the Westin Blue for their hospitality and for providing us with an unforgettable vacation. August 9, 2015
Rated 5 out of 5 by A must stay in China!!! The Design of this hotel was amazing. From the building itself, which seemed to be designed to allow breezes to flow through the structure, to the way the resort itself seemed to blend into the unique environment. The hotel itself seemed to be a sleeker more modern version of the Westin. The hotel , combined with the exceptional service I received from the General manger and his team, made for an exceptional stay! This is a new property and is still in the final stages of completion and based on my experience the GM and his team should prepare them selves for loads of success!! He and his team should be proud of what they are achieving and I am sure the word will quickly spread about this exceptional resort/hotel! November 8, 2014
Rated 5 out of 5 by Exceeded my expectations Visited the Westin Blue Bay resort just after the Chinese National Holiday week and had a fantastic experience. I was greeted by name at check. Sincere thanks to the front desk staff (Sarah i think) who checked me in, really appreciated her friendly and professional attitude. She even waited for me outside the restaurant after dinner as I had forgotten to provide her with a document during check in. Rooms: The design of the room is very modern and sleek. The best features has to be the huge washroom, which is separated by sliding doors with both a soaker tub and rain forest shower, and the large balcony which had a large lounge sofa which I ended up falling asleep in as the weather was just right and the ocean breeze kept you cool. Quality of Sleep: The beds were very comfortable as one would expect at a Westin and I had no trouble falling asleep. I woke up quite early during my stay. With the construction that is going on (I was told the spa and villas are still under construction until November), it may be difficult to sleep in. Facilities: While a few of the facilities are still under construction. I really enjoyed the pool and the beach front which was very quiet during my stay. On multiple occasions I was the only one in a very large pool. The beach felt like a natural beach with plenty of sea shells and I even managed to find a hermit crab. Food & Beverage: I had the opportunity to try out every restaurant/bar at the hotel, I even went up to the not yet opened MIX bar. I found the food at international restaurant Seasonal Tastes the best, plus the prices were reasonable for a resort hotel. The restaurant even gave me extra ice cream for dessert. All in all, I was very happy with the food and service at the hotel restaurants. The only real disappointment I had was the cocktails at the lobby bar. I tried a margarita which was not on the menu and for good reason (tastes a bit like sea water) and a blueberry mojito which actually tasted quite nice (and very sweet) but did not have nearly enough rum. I ended up chasing it down with a couple of beers, of which there is a good selection of international brands. Service: This is probably the part that impressed me most about the Westin Blue Bay Resort. All the staff were friendly and would really try to make you feel like a valued guest, it seemed like everyone knew me by name. Keep in mind that not all the staff spoke English, so they might have to ask someone else to help you, regardless of that, any requests that I had was quickly fulfilled. The front desk manager Ms. Li came to ask about my stay and to send me off when I was checking out which I thought was a nice personal touch. Finally, we had requested a shuttle to take us to the Sanya International Airport, but since we were the only clients leaving at that time, the hotel provided us with a private driver and vehicle to transport us to the airport instead. This was just one more example of the service that made my stay at the resort a thoroughly enjoyable one from start to finish. I will definitely be back at the resort, hopefully my travels brings me back sooner rather than later. October 14, 2014
Rated 4 out of 5 by 硬件好,人少,安静 酒店硬件很好,高层景观很棒,适合情侣度假。周边较荒芜,可以从沙滩步行到旁边的县城,吃饭不方便,可以网上叫周边酒店来接。 酒店沙滩不错,但清扫不及时,不远处渔船很多。 白金会员升级到了单间套房(其实不能算是suite),但此房型配套的服务确没有及时提供。 February 19, 2016
Rated 5 out of 5 by Impressive building, peaceful environment, exclusive beach with fine sand and nice service. I was impressed by the unique building and rare scenery throughout my last stay, and booked the hotel for another getaway with my girl. The post-reservation arrangement was a little bit tough because of incidents but finally got settled thanks to assistance of FOM Yann, from whom I feel his proactivity in CRM and dedication to striving for outstanding service quality. Sundries: The service quality was generally in excess of my expectation, especially the waiters & waitresses at the main restaurant and the young cooking intern-ish girl (Jan 3) covering the sushi and noodle counter. The decor and hardware of the restaurant is also impressive. The guest room was pretty nice with unusual view towards the south China sea especially at a higher level (Ofc the room rate could be higher but that is worthwhile). However it was little pity that there was no indoor scent diffusion of the remarkable white tea aroma this time. The nearby golf ground is great and at least I would recommend the golf drive range it only took 4-5 minutes to be dropped off by electromobile and the ground was really amazing. The concierge desk proactively helped arranged it. The gym is relatively small comparing to other Westins, but is adequate enough for daily exercise. The infinity edge swimming pool, I have to say, should be the most clean pool with clear water I have ever met. Great. All in all, It was a really unforgettable vacation. I will recommend the resort to my friends, and I am sure I will return again. January 5, 2016
Rated 5 out of 5 by 最好的海景,最好的服务 大概半年前就相中了这里,入住5晚的感受非常棒,可以说是超出了预期。 首先不得不说的是,这家威斯汀的海景是我在三亚入住过所有酒店当中最棒的,大床房真正实现了面朝大海起床,180度海景,照片发到朋友圈后被朋友们各种羡慕。客房设施与官网的宣传照完全一致,宽敞舒适,营造出了很好的休闲氛围,几乎挑不出任何瑕疵。 酒店内部环境方面,开放式的大堂非常气派,从大堂直接就能看到海,办理入住的时候一步入就立刻被拂面的海风引入了度假模式。酒店泳池没有体验,但显然也是经过了精心设计,无边泳池、滑梯、溶洞令人目不暇接,畅游其间想必会是非常愉快的。酒店沙滩很长,一边是南海猴岛,另一边延伸到清水湾远处,沙子非常细腻干净,值得每天都过来走一走,拍拍照。 入住的这几天餐饮都在酒店解决,面馆晚上不开,中午貌似也没人,没有去体验。中餐厅和全日餐厅的午餐和晚餐我觉得味道还是不错的,但是品种略偏少,尤其是全日餐厅的自助晚餐性价比有点一般。不过这两家餐厅的服务都非常好,去过一次之后服务员就能记得我,很亲切。大堂吧也去消费过两次,威斯汀特色鸡尾酒令我印象深刻,调酒师还亲自介绍了我点的饮品,并询问味道如何,非常细心,必须要点个赞。 总体来说,这家威斯汀是度假、放空自己的好地方,最好的海景和最好的服务可以让人暂时忘记一切忙碌和烦恼,值得推荐和再来。 November 22, 2015
Rated 5 out of 5 by 硬件非常好,景观震撼,服务还需加强 酒店硬件非常一流,设施都很棒。建筑设计低调现代,房间的高尔夫湖景+海景真的非常震撼,可以说是海南最棒的海景。硬件满意的同时,服务有所欠缺,可能是因为酒店太大了或者员工数量不足。例如1:吃了三天的早餐,除了入口处的询问房间号码之外,没有和服务员有任何沟通,没有人来询问是否要咖啡,也没有人领座位,如果咖啡需要自己倒,我觉得需要明示,因为这个习惯和其他酒店都不一样。早餐的质量在三亚至少10名以外。例如2:其中一天服务员按门铃打扫房间,我说需要一会再来,服务员询问我需要几点,我说下午2点。结果等我3点半回来没有打扫,打电话去告知需要打扫房间。服务生是下午4点半来的,我说我们不是约好的时间?服务员回答,我们也很忙。我觉得这个回答很有问题,不尊重契约精神。我在国外的酒店遇到类似情况,服务生是把房间号和时间记下来的,也从来没有过违约。所以,酒店的服务还有进步空间 November 7, 2015
Rated 4 out of 5 by 酒店新淨,但仍有不足處要改善 酒店寛倘舒適, 但有些以下不足之處。。 1。電視機壞,開不到,需要找人維修,但員工整不到需要整部更換。。 2。浴室去水有問題,早上沖完涼出來時整個浴室外面浸水,連帶弄濕了我的行李箱。。 3。房間執拾日日都不執不清潔陽台外面。。 4。 Check out時還到不快經歷,理不應發生在westin酒店內,但guest relation manager迅速為我們解決問題。。 5。 酒店沒有桑拿蒸氣設施, 又沒有便利店廣售賣紀念品商店,不好。。 6。搭酒店車去duty free店,但回程不知在那兒等車,指示牌都沒有一個。。 酒店整潔寧靜 ,但以上問題令我懷疑下次會否再入住此酒店。。 June 30, 2015
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