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1室 1 , 大人1名 大人1 , お子様1名 お子様0
Rated 3.9 out of 5 by 18 reviewers.
Rated 4 out of 5 by Great Hotel for vacation! Great view and foods, friednly staff, very nice hotel! February 19, 2016
Rated 1 out of 5 by Room not cleaned at all First, many of your beer selections from in-room dining were not served cold as beers should be served. Second, the voucher for lounge bar wasn't offered to me at check-in. It was given to me only when I asked about executive lounge. If the voucher is meant to compensate for the lack of a lounge, I find it strange that the voucher does not cover alcoholic beverages which are commonly offered in a lounge. The most appalling thing is that our room wasn't cleaned at all. When I left the room in the morning I turned off the "do not disburb" sign. When I returned in the evening, the room was exactly the way when I left -- had not been cleaned AT ALL. This is indeed my first -- I had never experienced this even at a budget hotel. Not something one would expect at a Westin. December 14, 2015
Rated 1 out of 5 by This Hotel's soft service is extremely bad, food is not good and the room is facing building construction, very noisy I've asked for a quiet room for study purpose, the room they provided is facing north and there was a construction outside, extremely noisy and they were unable to change to a quieter room for me. I had lunch in one of the restaurant in the hotel, asked for steak. The waiter did not ask how I would like the steak to be cooked. I told one of the waiter I want the steak to be cooked medium. It was well done when I receive it and if I want to change it, it will take me at least half an hour to wait. This is extremely poor service in such a branded five star hotel. I would not recommend any of my families or friends to stay here in the future. I used to stay in Sheraton Zhoushan Hotel, only because this is new hotel under SPG in Zhoushan, so I would give it a try. But this is a very unpleasant stay and I would not come back again. July 25, 2015
Rated 2 out of 5 by 有些不能接受的地方 在办理入住的时候告诉我无双早,因为酒店预定已有半个月时间,而且对威斯汀的信任,虽然有疑惑,但是并没有翻看自己的订单,选择了相信,结果呢,回到家里才发现这是很大的错误?,让人不能接受,。而且房间装修的味道很重,。酒店客房入住率不高,希望延时退房到15点被拒绝,对这些都很失望!当然要表扬实习生帮我们拿行李,笑容特别灿烂! May 15, 2016
Rated 4 out of 5 by 位置很好,SPA不错 入住时前台向客人交代不周 1、没有交代金会员升级的房型 2、没有交代最晚退房时间,按SPG会员条例,可延迟退房至16:00,但酒店没有说明自己的规定,只在退房当日约13:00左右打电话到房间要求退房,并回应酒店最晚退房时间为14:00,未声明不能16:00退房与任何其他安排有关(如住房紧张等因素),且周日退房,酒店入住率并不高。 3、没有交代客房mini bar的收费情况,客房内也没有menu,退房时才得知mini bar饮品免费 4、外出时House keeping之后,阳台门不关不锁,还好房内物品未有丢失 Heavenly SPA的服务不错,但提供的优惠券并不能用于SPA套餐,如同鸡肋,理疗师手法不错,价格略高,且离主楼较远,中途走廊很冷,希望改进。 于Heavenly SPA的消费也没有计入Starpoints积分 March 21, 2016
Rated 5 out of 5 by 可以面朝大海坐看日出日落的酒店 太多惊喜,在房间可以面朝大海坐看日出日落。去的时候是旺季,客服很紧张,感动的是酒店还是按照我的要求留出了房间。退房排队十分钟,工作人员马力全开一直在协调安排,赞一个。 March 12, 2016
Rated 5 out of 5 by Beyond Expectations 这家酒店改变了我对Westin品牌的看法呢。真的很棒。虽然从上海一路驾车来有些舟车劳顿,但是酒店贴心的服务令人如沐春风。由于比原定时间晚到了几个小时,酒店始终与我保持联络,确保我的到达。办理入住的效率也很高,还为我们的两间客房都做了升级。房间景观很棒,设备也很新。花了一点时间走遍了酒店的大部分地方,很喜欢这儿。早餐和晚餐也在酒店解决的,还不错。酒店的员工都很友好,也很专业。我们住得非常开心,以后来沈家门一定还会回来。强烈推荐! February 18, 2016
Rated 3 out of 5 by 酒店设施一般 1.靠近海滩,夏天来不错,冬天来冷; 2.没有行政酒廊,白金会员不给升级到标准套房,喜来登舟山给升级到标准套房的; 3.早餐和喜来登舟山基本一样; 4.房内的床垫太软,睡着不舒服,被子偏厚; 5.晚上在酒店G层吃的年夜饭,菜品味道不怎么样。 6.酒店房价偏贵,此次去协议价750一晚 January 21, 2016
  • 2016-05-28 T10:58:08.324-05:00
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