Rated 4 out of 5 by Liang15 Great Hotel for vacation!
Great view and foods, friednly staff, very nice hotel!
February 19, 2016
Rated 1 out of 5 by Shanghaihigh Room not cleaned at all
First, many of your beer selections from in-room dining were not served cold as beers should be served.
Second, the voucher for lounge bar wasn't offered to me at check-in. It was given to me only when I asked about executive lounge. If the voucher is meant to compensate for the lack of a lounge, I find it strange that the voucher does not cover alcoholic beverages which are commonly offered in a lounge.
The most appalling thing is that our room wasn't cleaned at all. When I left the room in the morning I turned off the "do not disburb" sign. When I returned in the evening, the room was exactly the way when I left -- had not been cleaned AT ALL. This is indeed my first -- I had never experienced this even at a budget hotel. Not something one would expect at a Westin.
December 14, 2015
Rated 1 out of 5 by Samantha21 This Hotel's soft service is extremely bad, food is not good and the room is facing building construction, very noisy
I've asked for a quiet room for study purpose, the room they provided is facing north and there was a construction outside, extremely noisy and they were unable to change to a quieter room for me. I had lunch in one of the restaurant in the hotel, asked for steak. The waiter did not ask how I would like the steak to be cooked. I told one of the waiter I want the steak to be cooked medium. It was well done when I receive it and if I want to change it, it will take me at least half an hour to wait. This is extremely poor service in such a branded five star hotel. I would not recommend any of my families or friends to stay here in the future. I used to stay in Sheraton Zhoushan Hotel, only because this is new hotel under SPG in Zhoushan, so I would give it a try. But this is a very unpleasant stay and I would not come back again.
July 25, 2015
Rated 2 out of 5 by ft4887626 有些不能接受的地方
May 15, 2016
Rated 4 out of 5 by LorisW 位置很好，SPA不错
3、没有交代客房mini bar的收费情况，客房内也没有menu，退房时才得知mini bar饮品免费
March 21, 2016
Rated 5 out of 5 by YAdong1973 可以面朝大海坐看日出日落的酒店
March 12, 2016
Rated 5 out of 5 by Bei56 Beyond Expectations
February 18, 2016
Rated 3 out of 5 by MIFEI 酒店设施一般
January 21, 2016