Rated 5 out of 5 by Paulette333 Pleasurable Experience
Great weekend stay with our new puppy in tow! Thanks for a relaxing weekend and such a great pet friendly experience!
August 5, 2013
Rated 5 out of 5 by Naia2628 Great relaxing hotel
Staff was outstanding! Very friendly and helpfull!
August 26, 2013
Rated 5 out of 5 by Fonziesun Excellent Relaxation Place !!
I wrote a previous one on trip advisor, but did not mention a few things that were not up to level, although, Professional front desk agent TAYLOR, made us forgot any inconvenience. Yes, she makes a difference, i truly commend her work, politeness, knowledge and willingness to fulfill customer's needs.
Location is awesome and the restaurant as well. We enjoyed the pool, the bar, Jacuzzi, gym, everything.
Now the bad: Housekeeping slight language barrier or unwillingness to perform a duty, when requested room servicing after they knocked, she expressed, "no we cant clean", after doubting if i hear correctly, i said OK. But when we returned, the room was actually serviced and spotless. Same thing when requested another front desk agent help to have Ethernet connection checked because it was not working properly (room 914), she replied, no sir we can not help you with that.. incredible but truth,, i believe it may have been a lack of training or letting her know that the service, although complimentary, is really important like to answer a guest, NO, we can not help you with that.
But anyway, WE will return, the hotel was amazing, i even enjoyed playing some songs in your piano at the lobby.
August 14, 2013
Rated 5 out of 5 by JoseandCristy Thanks for the great memories!!!
We had an excellent time at your resort. The staff went out of their way to make us feel at home .... and succeeded. Definitely coming back.
July 22, 2013
Rated 5 out of 5 by Dale61 Outstanding hotel
Everything about this hotel exceeded expectations. Would recommend to anybody. Can't wait to return.
August 9, 2013
Rated 5 out of 5 by pjakes78 Beautiful setting
Like all Westin resorts, the entryway is beautifully landscaped and the air is infused with their signature scent. Sailboats float in and out of the harbor. The overall feeling is very tranquil.
January 23, 2013
Rated 5 out of 5 by Jeanne45 Great accommodations in Cape Coral!
The Westin in Cape Coral is an excellent property in south west Florida. If you are traveling to this section of Florida and like staying at Westin properties then you will enjoy staying here.
February 4, 2013
Rated 5 out of 5 by DennisB Had a nice anniversary weekend
We stayed in the mariner suite with our small dog and had a great time. Arrived by boat. Decent meals. Fun to bike around there. Quiet streets. Overall nice place in Cape Coral.
May 20, 2013
Rated 5 out of 5 by Vick Lovely Weekend
We shared a 2 bedroom suite with another couple and had a lovely weekend. The only complaint I have is that we didn't have enough time ot experience all the amenities of the property.
April 15, 2013
Rated 5 out of 5 by Julie14 One of the Best Hotels we've ever stayed in
I used to live in Ft. Myers, not too far from Cape Coral. The Westin was not there when I left the area 10 1/2 yrs ago. It was a pleasant surprise to find! My husband and I have 2 teenagers that brought friends with them. Everyone had a great time. Beautiful Hotel with beautiful 2 and 3 bedroom suites. The suites were very spacious and provided very nice appliances, all the cookware we needed to cook breakfast and dinner. It had a washer & dryer which came in very handy especially with teenagers. I enjoyed the fitness facility and pool area. It was very nice sitting at the bar overseeing the water with a full moon. I couldn't have asked for a better place to spend Memorial day weekend. Everyone on the staff were very nice and helpful. As we were leaving, the teenagers asked when we will be back? That was a first. Usually, we have to worry about keeping them entertained. They even enjoyed sitting on the back balcony of our suite listening to the pool area music and overseeing the water and all the boats. We all haven't enjoyed our vacations that much in a very long time. It also made me miss the area. We will be back!
May 30, 2013
Rated 5 out of 5 by DebM13 Wonderful experience
We had a wonderful time at the resort. Staff was very helpful, nice, and pleasant. Most importantly it was clean. We had four children who were very happy with the hotel.
January 5, 2013
Rated 5 out of 5 by TexasGal Loved Westin Cape Coral
Enjoyed a wonderful stay at the Westin Cape Coral. Room was huge! Location was beautiful and very quiet. Staff was very welcoming. Wish I could have stayed longer.
April 12, 2013
Rated 5 out of 5 by AH1984 Amazing weekend getaway
Polite and friendly staff, amazing accommodations, and an overall perfect experience. Wish we could have stayed longer, but we plan to make a return this summer.
April 22, 2013
Rated 5 out of 5 by Mj122a Awesome hotel
Our stay this past weekend was wonderful. My family was more than comfortable. I truly recommend this hotel.
July 16, 2013
Rated 5 out of 5 by Macdaddy1 to
it's a very nice and I would love to stay again and I will tell all my family and friends is hot
July 22, 2013
Rated 5 out of 5 by AprilEMC LOVED EVERYONE at this property!
I was beyond pleased. This hotel exceeded all of my expectations. Andy, Vivienne, Rachel, Mike from Brooklyn and last but certainly least Tosha were all phenomenal.
January 12, 2013
Rated 4 out of 5 by dmbren Marina Hotel
The staff at this Westin went above and beyond my expectations. I had several requests that they handled extremely well. The room however looked a little tired.
January 25, 2013
Rated 5 out of 5 by Lori13 Wonderful place to stay!
We were very pleased with the hotel and the staff. Everyone was helpful and friendly. It was also a pleasant surprise to find that they offered so much to do.
January 27, 2013
Rated 5 out of 5 by gaines63 hotel staff was friendly
They made us feel important. From the time we entered until we left. Loved the service at dinner. The view was great.
June 30, 2013
Rated 4 out of 5 by Drew55 Don't book standard
Standard rooms are super small and overpriced. Rooms are like new, staff is friendly, hotel is very pretty, wonderful views, ill be back for a larger room.
January 7, 2013
Rated 5 out of 5 by Catfish Nice security. Pleasing to the senses.
The food was exceptional. Nice pool facility. Television a little tricky for older folks. Every staff person spoke to us and very friendly.
May 21, 2013
Rated 5 out of 5 by Joseph05 This hotel has an incredible vista
A perfect location to unwind...be busy if you want or just relax , great location for long walks or jogging...very safe surrondings...very friendly staff
January 7, 2013
Rated 5 out of 5 by redsoxfan Great Service
EJ at the front desk was awesome, he had a munchies basket sent to our room for my son, as a congratulations for making the honor roll in school!!
March 30, 2013
Rated 5 out of 5 by nursetraveler01 amazing staff
Absolutely everyone goes above and beyond to guarantee that your stay is perfect.
July 14, 2013
Rated 5 out of 5 by kim1317 Relaxing & Top of the Line
The best resort ever. Relaxing and staff above and beyond. Great food and above the top on cleaniness. Rooms / Suite above the best ever.
February 26, 2013
Rated 5 out of 5 by meis Great Resort
Huge rooms, nice pool, good food and tropics like location. Free boat trip to Ft. Myers beach was fun!
June 19, 2013
Rated 5 out of 5 by L504444 Great getaway
We drove here for a low-hassle getaway, and had a really great experience. Our stay was off-season and an amazing price for a regular room. Making it even better: before we even arrived, the hotel upgraded us to a one-bedroom suite (with full kitchen) and with breakfast daily as the platinum amenity, it was a really great value. When we checked in, Taylor at the front desk could not have been more accomodating.
The suite was really nicely decorated, immaculate, huge, and had a view of a nature preserve and the water and a large screened in balcony.
Guests should know the surrounding area is residential, so either plan to drive so you can explore farther afield on your own (as we did) or plan to entertain yourself with the resort facilities. The pool is very nice, and there is a water taxi to Fort Myers beach (which we did not get to try), and a new kids activity room (which we did try). The hotel also has bicycles for free rental, and there are trails through the nearby nature preserve.
For breakfast, Marker 92 was lovely - the outdoor patio overlooking the water is still pleasant before the heat of the day and Amelia, who was our server each day, could not have been more friendly and helpful. Just a pleasant, perfect start to the day. The prices, though, are high and after dinner there the first night we decided to try other local spots.
August 24, 2013
Rated 5 out of 5 by Dennist Great hotel
This hotel exceeded my expectations with the property and staff. All staff where very helpful.
June 25, 2013
Rated 5 out of 5 by KPFL Awesome Experience
Beautiful hotel, superbly appointed, located in a wonderful coastal area on the beautiful west coast of Florida.
May 28, 2013
Rated 5 out of 5 by TeresaM In a word: Outstanding!
I had no idea this gem was practically in our back yard. We spent 3 evenings because of some remodeling in our Ft. Myers home.
The suites are luxurious and huge, the staff is well-trained, friendly, and go out of their way for EVERY single request. The management here has done the most important thing possible in customer service--they've given their staff the training, power and encouragement to say YES.
Westin's signature scent of White Tea, wafts lightly throughout the resort, and it is so appealing and relaxing, Starbucks coffee is served in the restaurants and there is a coffee pot in the room with Starbucks coffee to brew your own. Free newspaper each day. Great happy hour 4-7 with great prices on drinks and flatbread pizza (yum).
Yes, their is a "resort fee" of $15 daily, but my, it is a deal. Includes internet, a water taxi to Fort Myers Beach (if on your own, would pay that per person minimum), plenty of self parking, etc.
Also, I like that they offer you a "green option," of choosing NOT to have housekeeping. If you make this choice you get either 500 Starwood points or $5 each day to use in bar or restaurant. Be clear though, as the kind front desk employee told me, this does not mean that you have chosen to forgo amenities. All you have to do is ask for additional toiletries, coffee, towels as you need them.
Clearly, the location is somewhat isolated, but to me, that's the beauty. As long as one has a car, it is an easy drive to Sanibel, Captiva, Ft. Myers, Naples, or Bonita Springs.
I highly recommend this resort.
September 13, 2013