The Westin Palace, Madrid

  • Plaza de las Cortes, 7
  • Madrid,
  • 28014
  • Spain
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.4 out of 5 by 220 reviewers.
Rated 5 out of 5 by Truly A Palace! What a beautiful, palatial hotel! From the start, the reception staff made us feel welcome. Our spacious room had very comfortable beds (truly heavenly), a premium view on the Neptune Fountain and a wonderful bathroom. The breakfast buffet, served by a first class staff under the magnificent stained glass dome, left nothing to be desired. The hotel location was perfect, in a very safe area near the Parliament, with easy walking distance to the Prado Museum, the Thyssen Museum, and the Royal Botanical Garden. ALL staff members were professional and could not have been more effective in meeting our needs. Gracias a todos! We highly recommend this full-service hotel and would definitely stay here again. August 26, 2015
Rated 5 out of 5 by Excellent customer service The entire staff was excellent, the bellmen, front desk, room service and especially the concierge team with Aitor and Alejandro. Everyone went beyond all expectations. I would recommend this hotel to anyone. August 20, 2015
Rated 5 out of 5 by Family weekend in Madrid - perfect! Our family stayed here three nights in between a week in Ibiza and a week in London in August 2015. What a great hotel. Starwood recognition was at the top. I was paying for two rooms on points. They upgraded us to one executive suite with an adjoining single room - so basically a two bedroom, three bath, living room for all of us. Was so nice to come back to each day. Breakfast was also included which was an amazing buffet in an great area. The service and hotel are both five star quality. Location is also very nice. Short walk to the park and museums and just a short walk to plaza Santa Ana (our favorite) and plaza mayor. I highly recommend this hotel to anyone staying in Madrid. August 12, 2015
Rated 2 out of 5 by GREAT Asian restaurant with great service We finally got our room after 5.00 pm, Reservation were made about 6 months prior, The check in clerk can care less about us been there since 10.00 am. Gold status does not mean anything to this hotel . The hotel manager needs to take SERVICE and CUSTOMER SERVICE lessons from the Asian restaurant management. August 12, 2015
Rated 5 out of 5 by Madrid Vacation Great hotel in Prado district with excellent concierge services and palace-like décor. Would definitely consider staying again. August 5, 2015
Rated 5 out of 5 by Amazing stay in iconic historical Madrid hotel! We love love this hotel! It is a historical hotel in wonderful location (one of the best in Madrid) Checkin was a breeze. . . .although late at night we had to bring our luggage up the stairs at entrance. .. . Room: We were upgraded to a nice room with city view of the Neptune fountain... . it was a nice room. Even though we faced the street the rooms must be sound proof or something as we didnt hear much noise ..... Amenities: The non-descript facade reveals the beauty inside. .. . the foyer of a grande dame with large beautiful tapesteries adorning the large spacious public spaces. My wife and I loved their color scheme as the careful juxtaposition of lavender with the modern and classic furniture gives a smoothing and regal appearance to the place Service: Great service especially at breakfast and at bar .. . . .the breakfast is amazing! Pros: -Central location near Parque del Retiro and prado museums etc and near central tapas and bars etc -Exquisite luxurious classical and modern sleek public spaces -Friendly helpful staff -Amazing delicious breakfast (SPG amenity) Cons: -Painfully slow elevators. . . .there are some elevators in back to right which most people do not use -multiple stairs near entrance and from lobby to main public areas. . . dont know if handicap accessible but would make a difference if you needed to get around. . . . Everything was just amazing and wonderful for our visit! and would definitely return and would HIGHLY recommend with no reservations! Room Tip: Get room looking to Neptune fountain . . .the rooms are quiet even facing street July 27, 2015
Rated 4 out of 5 by Great location The Westin Place is in a great location. The staff was lovely and we enjoyed our stay. We will stay there again when we return to Madrid. July 26, 2015
Rated 5 out of 5 by Amazing! Thoroughly enjoyed our stay. Excellent hotel, facilities and service. Would definitely recommend. July 18, 2015
  • 2015-09-01T11:47:14.866-05:00
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