About W Hotels: Guest Services

Anything you need. With the touch of a single button on your room phone, you have instant access to 24-hour concierge service, plus round-the-clock in-room dining, laundry and dry cleaning, and much more. At W hotels, it's always whatever you want, whenever you want it.

Leisure Travelers

The hotel experience, heightened. It begins the moment you arrive at the Living Room or W Lounge, where every detail is custom-designed. Innovation abounds, from the design sensibility, music soundscapes, scents and lighting as well as the exceptional service and W Talent (associates) to the state-of-the-art FIT gym and exclusive Bliss® and AWAY® spas. Soak up the ambiance with a quick cocktail or gourmet snack at our W signature restaurant and bar. Then, take the Lift up and explore all that awaits you in your room: that sensational, seamless blend of comfort, style and technology which is so unique to W hotels. Fully stocked with everything from Bliss® bath products to the W Signature Bed with plush down comforter, your room is a getaway where Whatever/Whenever® is yours at the touch of a button.

Amplify your W Hotels experience. Check out our packages and promotions to suit every passion.

Get to know our friends. We've gotten together with some fabulous friends to electrify your experience. Visit Global Partnerships for more information.

Business Travelers

Duty calls. Whatever your business may be, you can count on W Hotels to help get it done. Each of our hotel rooms is wired to be a virtual office, with two telephones and high-speed laptop connectivity. Most Living Rooms and W Lounges are wireless, or you can visit Wired, our full-service business center. Of course, our Whatever/Whenever team is always standing by to assist with your every need.

Meeting & Event Planners

Energize your meetings or special events at W Hotels. Whatever the occasion, we'll create an atmosphere that'll engage your attendees and energize your celebrations. Starting with our Sensory Set Up, we'll develop a meeting space that'll inspire and get ideas flowing. Plus, we'll make sure you have everything you need like: plasma screens; high-speed Internet access and WiFi; Internet dataports; and state-of-the-art A/V equipment. Anything else, just ask.

Create memorable meetings >