W Atlanta - Midtown

Hotel Policies

3:00 PM     12:00 PM
SPG Keyless Available

ADA Policy

The W Atlanta - Midtown is compliant with federal government regulations for the Americans with Disabilities Act. Room amenities include TDD, close-captioned TV, handrails in bathroom by the bathtub and toilet, lowered toilet seats, roll-in showers, lower door peepholes and handicap parking. Please contact our Whatever/Whenever® service for TDD equipment set-up.

Alcohol Policy

Guests must be 21 and over to consume alcoholic beverages, with a valid driver's license or passport.

Age Requirement Policy

Guests must be over 21 to check in to our hotel.

EMV/Chip & PIN Credit Card Policy

Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel.  If you are not aware of the PIN for your chip credit card, or are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN. 

Connecting Room Policy

The W Atlanta - Midtown offers connecting rooms in two configurations—one king room connecting with a double queen room, or one king room connecting with a double room. Please request for connecting rooms in advance, subject to availability.

Credit Card Policy

We require a major credit card (Visa, Mastercard, American Express, Discover, Diner's Club and Carte Blanche) to be presented at check-in. While cash is accepted, an additional incidentals deposit of $200 is required.

Whoops! W Atlanta - Midtown is unable to accept faxed credit card authorization forms for individual stays. We can however hold the room on a credit card provided, but will require our guest to present a physical card upon check-in.

Extra Bedding Policy

Our Whatever/Whenever® service will be thrilled to provide a crib for our wee guests, available by request. The crib measures 40"x43"x28" and features a steel frame with a four-inch foam mattress. While the hotel does not offer rollaway beds, blankets and additional pillows are available upon request.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact Misty Reid in our executive offices at (1)(404) 724-2556 or email Misty.Reid@whotels.com.

Pet Policy

We welcome cats and dogs 40 pounds or less, unless used for ADA purposes. Guests must sign a waiver upon check-in and will be charged 25 USD per pet per day above the room rate. There is also a non-refundable 100 USD cleaning fee regardless of length of stay. Cats and dogs must be on a leash or in their owner’s control.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

We accept all major credit cards: Visa, Mastercard, American Express, Discover, Diner's Club and Carte Blanche.

We also welcome direct bill accounts; however, they require a minimum spend of $5,000 and 10 business days for approval by our Accounts Department. Please contact the hotel directly to make these arrangements.

Smoking Policy

The hotel is 100% non-smoking.

Suite Policy

Please reserve suites directly through the hotel. Suites may not be reserved for parties. Please contact the hotel for further information.

Waitlist Policy

Hotel does not offer a waitlist. Please check back to find availability.