• For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Special Conditions

Beach Information

Please note that the area in front of the resort is a public beach. There is a strong current and we discourage guests from swimming in the ocean as there are no lifeguards on duty. Should you choose to swim in the ocean, you do so at your own risk. Please contact the resort for further information.

Seclusion Day Information: March 7, 2019

Nyepi is an important religious event in Bali and marks the beginning of the New Year in the Balinese Hindu calendar. In 2019, Nyepi falls on March 7. On Nyepi Day, from 6am to 6am the following day, all daily activities throughout Bali will stop. Shops and offices will be closed and people are not allowed to go out into the streets, engage in entertainment activities, turn on lights or make noise which may disturb others. Ngurah Rai International Airport will be closed for Nyepi Day. Neither departures nor arrivals are permitted on March 7, 2019.

There will be changes in hours of operation for our venues. There will be very little outside lighting during the night and there will be no transportation services to and from the resort. WET® (pool) is available for your enjoyment until 4pm; however, we request that you do not use the beach area or swim in the sea on Nyepi Day.

In addition, as per a new regulation of the Government of Bali, all television providers, including cable channels, will not broadcast during Nyepi Day. A collection of books is available at WIRED, and DVD movies and some table games are available upon request at Whatever/Whenever®. Starfish Bloo & Woobar will be closed on March 7, 2019; however, our fabulous In-Retreat Dining is open 24 hours, and FIRE is open until 10pm.

Please contact the resort directly for further information.

Booking Policies

Check-In & Checkout Policies

General Policies

Health & Well-Being Policies

Payment Policies

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