W Seoul - Walkerhill

  • 177 Walkerhill-ro,
  • Gwangjin-Gu
  • Seul,
  • 04963
  • Coreia, República da
  • Mapa

Quartos e tarifas

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  • Para estadias superiores a 90 dias, ligue para 866-539-3446.
  • As reservas são aceitas com até 550 dias de antecedência.
  • Por favor, verifique novamente as datas.
1 quarto 1 quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 4.6 out of 5 by 158 reviewers.
Rated 4 out of 5 by Overall good, needs great improvement with woobar service I visited W hotel for the first time a year ago and had a very good experience, that's why I stayed here the whole time when I visited Korea this time. Overall it wasn't bad however woobar experience was quite disappointing. This hotel's slogan is "whenever whatever" however I greatly doubt that. I got very nice roses from my friend while having drinks at the woobar. I asked the serving staff if they could put it in the vase and put it up in my room. The response I got was blunt answer that she can't. When I asked her the reason she said there is no vase in the hotel. She did not even try to check with the other staff. When I asked her "you are saying that there is no vase in this hotel?" She said "no" and when I asked another serving staff, he said that it would be better to ask room service staff, which made sense and I did eventually. (Turns out the hotel has different sizes of vases!). This bar costs 20 dollars for beer but they don't even try to communicate with other staff of hotel (he actually said that I need to talk to them directly as Woobar is separate from the hotel, is this correct? This won't be any language issues as I am native Korean and this conversation with both staff was in Korean), and provides very poor service. They don't even bring glass of water unless you ask them and when I asked, they only brought one for me, not for 2 people I was with. This is not the service you expect in 5 star venue. Next time I visit home, I think I will be using different hotel. January 24, 2016
Rated 4 out of 5 by Excellent Service at W Seoul Throughout our stay at W Seoul, the staff provided us with excellent service. We were given a corner Wonderful Room which had panoramic views of both the mountain landscapes and the Han River. We were impressed by the attentiveness of the Concierge in particular Mr Tag Moon. He went the extra mile to look after our needs and meet our requests. We truly enjoyed our time at W Seoul and thank you for the wonderful stay. January 17, 2016
Rated 5 out of 5 by The Concierge team of W seoul always go out of the way to make me feel at home. I've been most royal to SPG since 2010. W Seoul gave me a fine excellence service. I'm trully happy to get a high tier as SPG The hotel itself is a first class facility and I thoroughly enjoyed the stay. it had dramatic river view, gave me a unforgettable memory. The manager Sally and Gavy, they've done a fantastic job, as the service attitude is par excellence - every motion attempt to guests. I was constantly surprised by the efforts the concierge team went to ensure I had an enjoyable stay. The Concierge team of W seoul go out of the way to make me feel at home. Much thanks to Gavy and Sally for their attentive service. Thanks again for a wonderful stay. I surely will be back. January 5, 2016
Rated 5 out of 5 by Two thumbs up for the great service! I had a great experience at Tonic restaurant. Three things made me so pleasant. Quality of food, reasonable price and, most of all, an excellent service from the staff, named Karen. My two thumbs up because of Karen's dedicated service. Thanks a lot for your warm hearted service!! December 14, 2015
Rated 4 out of 5 by Staff sevice is excellent. I had a great experience at Tonic restaurant. Three things made me so pleasant. Quality of food, reasonable price and, most of all, an excellent service from the staff, named Karen. My two thumbs up because of Karen's dedicated service. Thanks a lot for your warm hearted service!! December 14, 2015
Rated 5 out of 5 by Great View Greatest view in seoul Staff is kind & supportive Great food December 7, 2015
Rated 4 out of 5 by Wonderful place but disappointing service It has a wonderful view. Room was clean and F&B was awesome. But poor service from membership staff really annoyed me. November 17, 2015
Rated 5 out of 5 by Seamless guest services Welcoming and well trained team of customer service staff from the front door, through reception to the operator on the phone. Wireless key system worked well although did not alliieviate the need to check-in and provide repeat details (although this may have been a temporary blip in the procedures). Help from WW system both before and during stay was prompt and efficient. Room was modern (save for a throw-back hotel phone by the bed - perhaps for nostalgia), music well chosen and the gym facilities were up to grade. October 20, 2015
  • 2016-02-09 T05:37:45.750-06:00
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