Rated 5 out of 5 by BrunneousBroker Awesome In April W Edition
Awesome as always & everyone was very attentive.
April 13, 2015
Rated 4 out of 5 by Bear46 the hotel does not correspond to the level W
there is no possibility to get a rate with Breakfast,
the hotel does not have own restaurant
very noisy, impossible to sleep, no sound insulation
at 7 p.m. was not cleaned room!
March 27, 2015
Rated 3 out of 5 by Suzannah167 Disappointed in the W Buckhead
Rodney in security was, by far, the very best part of my stay at the W Hotel in Buckhead. Hours after checking out, I realized that I'd left a valuable earring in my hotel room. I telephoned and was transferred to Rodney who went to my room, found the earring and arranged to have it sent to me via FedEx. He was wonderful!
Otherwise, my stay was very disappointing. I'd just come from the W in Miami, which was spectacular, and expected a similar experience in Atlanta. Not to be...in Buckhead my room was very small and ordinary, even after receiving an "upgrade" at check in. The bellman didn't help me with my luggage after removing it from the car and depositing it outside the front door of the hotel, room service filled both my dinner and breakfast order incorrectly and my car wasn't delivered to the front of the building after requesting it per hotel instructions.
I will say that the beds were comfortable and clean and the staff was friendly and polite.
I would not stay here again.
March 20, 2015
Rated 5 out of 5 by Thompsg4 LOVE THIS HOTEL
I love everything about this hotel. The staff is extremely personable and nice. The rooms are always clean and smell so good! I love the restaurant and the bar in the lobby as well. Also, there it is great that the mall is within walking distance and other stores and restaurants.
March 9, 2015
Rated 5 out of 5 by ToniCTravelAmeniti1 Hip, Hot, Homey
This property is in an excellent location in one of Atlanta's best areas. While the property is hip, it does not feel overly hip. Instead, it has a homey feeling. When I checked in, my platinum status was right away recognized and I was automatically upgraded to a beautiful suite which was well designed and stocked with everything one will need to feel right at home.
The service was superior at all levels with attention to details. The valet service was fast, the front desk was courteous. Everyone there were trying to make my stay comfortable. I want to offer special kudos to Julia, a front desk manager.
The food is also delicious as I had both dinner and breakfast on the property.
The only negative I will mention is that I was woke up at 2am by a rowdy party in the next door room. However, it was professionally taken care of.
This property is a good starting place to experience Buckhead's best.
March 7, 2015
Rated 5 out of 5 by Chaver Would stay here again
Clean quiet, great friendly staff especially liked the concierges checking me in with a sense of humor so I would not have to wait for a difficult check in to finish ahead of me.
January 29, 2015
Rated 5 out of 5 by BrunneousBroker W = Wonderful
Always Wonderful from check-in through check-out.
January 20, 2015