Rated 4 out of 5 Stylish hotel as always
Though the view of my original booking at ocean facing room missed my expectation, but the room manager's offer to upgrade to villa did make up some disappointments. The villa offers good privacy and cozy living space despite no view overlooking the sea. The swimming pool is not as big as expected but it's design of fashion mitigate such negativity. In sum, it's a good hotel for the younger couples.
May 1, 2013
Rated 5 out of 5 by foffaf First class hotel's staffs
This hotel's staff amazed me by their attentiveness toward every guests. Especially Mr. Fido who handled my SPG membership. He really took care everything till completed.
Every other staff in swimming pool and the restaurant also expressing first class service and attitude.
There wasn't any displeased matter during my stay.
Please keep up the good work.
August 11, 2013
Rated 5 out of 5 by pini this hotel has great service with attention to detail
An excellent hotel, with great attention to detail
incredible service .they have a w insider on site who looks after peoples needs or wishes, met one called Dino who honestly made our stay so memorable. went far beyond the call of duty
Im sure we will see him as a G.M. in the next few years.
Great place to visit and really central to some great restuarants that you can walk to.
April 2, 2013
Rated 5 out of 5 by SteveDavid Fantastic Experience
Over all the best experience of hotel staff no matter what they will bend over back wards to make your stay FANTASTIC
no request is tobig
THANK YOU TO ALL YOUR WONDERFUL STAFF
October 5, 2013
Rated 5 out of 5 by Stevo99 Incredible
Friendly. Spectacular. Amazing food and Villas.
I would rank this 7 star if there were such a rating. From the minute you arrive in this paradise the people make you feel like king and queen. They know your names and you wonder how so many can remember you. This is a polished amazing resort so well run. Wait till you try the food at Fire or Starfish Blu!
February 3, 2013
Rated 5 out of 5 by Valmun Best part of our stay
The best part of our stay was listening to the waves crashing from our ocean-view room all night long. That was certainly listening to nature at its finest,
(It even beat listening to the very nice Bose sound system).
On the man-made size, the room was great. The two restaurants and the poolside bar were great, The pool was great.The staff was greatly attentive too.
December 16, 2011
Rated 5 out of 5 by JSee88 Wonderful & Fantastic Stay at W
It has been an unforgettable stay at W, the service is tip-top, especially from male service staff. Somehow the female staff doesnt smile.
October 7, 2013
Rated 5 out of 5 by awesome The very best Bali experience
This is a beautiful hotel with very friendly talents.
We traveled as a family and we were very impressed with unparalleled service displayed by the talents at the front office, Whatever/Whenever, Fire, Starfish Bloo, AWAY Spa & the poolside.
Highly recommended to those who look for enjoyable & memorable family holidays in Bali.
As for us, we'll be back again.
March 23, 2012
Rated 5 out of 5 by Mils Obsessed with The W!!
Most amazing holiday experience ever. If you want top notch service, the most accommodating staff you can find, facilities that make your jaw drop, a view only dreams can imagine and a 24/7 vibe that is sexy and cool, stay at The W! I am now officially obsessed with The W and plan to organize all of my future holidays around their hotels world wide!
September 9, 2012
Rated 5 out of 5 by baju AMAZING!
This hotel is just really great! The staff is very nice, the food is very good and you have a large choice. The rooms are very clean. Everything is very well organised in this hotel. I travel a lot with Starwood hotels and this one is one of my favorite! To be experienced!
August 25, 2013
Rated 5 out of 5 by stefy80 The best hotel I've ever seen
We spent 6 nights of our honey moon in this wonderful hotel: everything was perfect.
We were in an amazing pool villa and every moment was magic. Every features in this hotel is really studied to create a wonderful atmosphere.
Thank you for everything.
Stefania and Claudio form Italy.
August 3, 2013
Rated 5 out of 5 by Monty28 W - Has the WOW
The W did not disappoint, from the fantastic breakfast each morning to cocktails served in the 'Woobar' at night. You must try the speciality 'strawberry martini's' whilst watching the sunset.
The villa's with their own private pools were amazing and well equipped with everything you could think of that you might need.
January 1, 2013
Rated 5 out of 5 by bteoh bteoh
Excellent hotel and staff were extremely helpful and friendly.
Indra Gautama at Fire was fantastic and made us feel very welcome.
Byang was also great , just to mention a couple of names. But overall, the staff were all wonderful.
Great hotel and would definitely visit again.
July 30, 2013
Rated 5 out of 5 by ChrisHK Excellent in every way
Just stayed for three nights at the W Hotel, Bali. Totally amazing hotel. Both facilities and service level was excellent in every way. Name recognition throughout the resort and Platinum SPG status recognition as expected. Guest services team went out of their way 24hrs a day to make the stay feel special.
May 19, 2013
Rated 5 out of 5 by RADTAC Awesome - A real WOWWWW factor
What can I say but simply awesome. The location was fantastic. Right on the beach.
The rooms were very well designed, modern appliances, very clean and we had awesome views.
The staff were exceptional. Remembering your name and special requests.
The hotel had awesome amenities which we frequently used.
May 10, 2013
Rated 5 out of 5 by Pizzfred Perfect venue for vacations
We enjoyed the Pool Villa for few days. The villa was perfect, staff were very friendly and helpful. Everything was made to enjoy our stay
September 8, 2013
Rated 5 out of 5 by Tonestar Wonderful
Truly a total experience for the artistic minded, captures your imagination, teases the senses and delightfully delivers to your every whim.
Spa experience fantastic, food and restaurants amazing and the environment energised and enthusiastic.
Wonderful and bewildering.
April 29, 2013
Rated 4 out of 5 by Laurie817 Disappointed
The lack of service at the woo was very disappointing. I also had concerns with the extra charges that were rectified out check out. They tried to charge me for nights and prepaid charges. I recommend everybody to review bills closely
July 26, 2013
Rated 4 out of 5 by Laurie817 Billing
Overall the hotel met my expectations. I was botherd at check out as they charged me for nights I prepaid and when they revised the bill the charged me for upgrades I also prepaid. They corrected the bill but without even an apology.
July 26, 2013
Rated 5 out of 5 by Vicx above and beyond!
W impressed us in every area! the staff really go above and beyond to make your stay as pleasant as possible. We cant wait to come back! our only negative feedback...we should have stayed longer!! Thank you W for making our first trip to Bali amazing!
June 17, 2013
Rated 4 out of 5 by Prettyaki7 This poolvilla has great condition but resort's restaurant needs to be improved.
I went all those poolvillas in maldives,kho samui, and also bali. This bali poolvilla has a great condition and I had a great holiday in Bali W retreat&spa. But I experienced bad memories at restaurant, especially at FISH. It needs to be much more improved for staff.
February 13, 2013
Rated 5 out of 5 by Dimas67 Great Experience
My family and I are very satisfied over all experience at this hotel, which is not found in any other hotel. thank you for everything
September 3, 2013
Rated 5 out of 5 by Neo1 Relaxing experience
Friendly staff and everything you need.
A very cool resort
September 15, 2013
Rated 5 out of 5 by Mel1971 Über luxury and the ultimate service
This is my second stay at the W Bali. My first in a villa, this one in a beautiful hotel room. I just can't say enough how much the hotel, it's facilities, staff, food and features exceeded all my expectations. I just wouldn't ever stay anywhere else!
December 6, 2012
Rated 5 out of 5 by FrequentGuest W stands for WOW
Great property, right on the ocean, incredible sunsets, best pizza's in Bali ! We loved our stay, can't wait to be back In May next year! We had our own personal ambassador, Julianna was awesome!! Spa was great, great hair cut while I was there too!
December 7, 2011
Rated 5 out of 5 by Farst Honeymoon
The w hotel got it so right when it came to our honeymoon, the resort is fantastic, the people, the rooms, the service was world class. The style and the layout of the resort is perfect. Can't speak highly enough of our experience at the W
January 23, 2013
Rated 4 out of 5 by LoveAddict Great Hotel
We stayed in both hotel and villa at the W retreat & spa Bali and we enjoyed ourself so much
Even our 9 YO boy still talking about the frog soap holder that he always played with when taking bath!
It always bring smile to our faces !
November 8, 2012
Rated 4 out of 5 by Njoys Perfect Family Stay
A nice big room with 2 queen sized beds with lots of cupboard space. Perfect for a family of 4. Loved the option of being able to order from the menu as part of the buffet breakfast. Just mins to shopping & restaurants in Semiynak
February 12, 2013
Rated 5 out of 5 by WinEr63 Friendly staff and good location
Great for couples, but not so much for families with kids. Pool is a little small, but I understand that all the hotels around the area has a smaller pool compare to Nusa Dua areas.
Lots of good restaurants around the hotel.
February 18, 2013
Rated 5 out of 5 by MissLisa Excellent from start to finish
Where can I begin to tell you about how amazing this hotel is? The staff is incredibly friendly. The facilities in general are clean and beautifully appointed. Food and drink are great. I would come back here in a heartbeat.
March 14, 2013