Rated 5 out of 5 by Renee00 Wow!
What a pleasure it was to stay at the W Retreat in Bali. My husband and I have stayed in many hotels and resorts around the world and I can honestly say that this one is right up there with the best. The professionalism and service that the staff provide is second to none not to mention the cleanliness of the resort. We were felt welcome from the moment we arrived until the moment we left the resort to head back home. The politeness and smiles of all that work at this resort made our stay that little bit extra special. The little things that made our stay enjoyable were the complimentary refreshments around the pool area such as iced teas, flavoured water, fruit skewers and sunglass cleaning which were all offered with a smile. We were very impressed with the food here and chose to dine in at Fire many times. We were also very grateful for the offer to freshen up at the Spa after we had checked out of our room. This included the use of the hotels toiletries and accessories so we can leave and board our flight feeling fresh. Thank you the W Seminyak for contributing to making our holiday memorable and we look forward to visiting again.
June 26, 2015
Rated 5 out of 5 by missempage Best sunset drinks
WooBar is the perfect sunset location
great cocktails and amazing food.
Hotel rooms are funky and very comfortable, great views from ocean view rooms.
Sunday brunch is delicious.
May 12, 2015
Rated 5 out of 5 by JayJaySt Heaven on Earth
It was a blissful to stay with W Bali, I could really de-stres myself and had a very relaxing and fulfilling stay.
The level of the hospitality was just perfect!
Thank you all in W Bali! Will come back soon.
April 23, 2015
Rated 5 out of 5 by Zalarji The hotel has great features
W Bali has all the great features to offer for the trendy travellers. It is a great swanky and trendy hotel close to the best places in Seminyak area.
April 22, 2015
Rated 5 out of 5 by Thankyousomuch Excellent personal service - thank you Tyo and Dino!
Hotel was very welcoming to say the least.
My ambassador Tyo was one of the most accommodating ambassadors I have ever met - he went above and beyond his job description to make me and my guests feel welcomed to the resort. When I missed my flight flying out of Bali, he even came to find me at the airport (it was his off day) to ensure all is well. I was very impressed to say the least.
Dino kindly showed me around the villa areas - as I hope to revisit the W in Bali again!
April 21, 2015
Rated 5 out of 5 by DrSaifulKa Sublime, need I say more...
I was really impressed by the staff. Starting at check-in where Imam knew my daughter's name and my wife and Iooked after my daughter so well during the check-in process, exec chef, Jack came to us and informed us about the halal meat, how it was prepared and cooked, we were overwhelmed by his kindness at dinner in Fire, and by Rika Chachacha who organised the best birthday surprise for my wife in our room and Bluefish breakfast area, and my daughter got the best one of all with a Frozen Princess Anna doll; just wow! The staff couldn't do anymore at Away spa and treated my wife to a really great time, the lady at checkout, Novi also was stupendously nice to us and my daughter. All in all, the great staff like this is what makes W stand heads and shoulders above the rest.
I do think it needs a children's play room or area like Four Seasons, and gym access for folks with good supportive sandals not just sports trainers.
April 16, 2015
Rated 5 out of 5 by DrSaiful Sublime staff and service, sublime setting and scenery
We stayed in the 1 bedroom villa and would recommend this highly, especially room 46 opposite Oasis which is a fantastic relaxing area with swinging seats hanging from trees, the villa itself is secluded and the amenities are great. The best part of our stay is Rika of W Insider who made our stay totally incredible, felt like we were treated as VVIP and made my wife's birthday celebration an event to remember with the balloons, the surprise to the room and the cake and singing at the breakfast bar, she surprised my daughter with Frozen character dolls after my daughter cried after losing a balloon, Imam at the check in area remembered all our names and gave my daughter so much attention it was just incredible. We felt so privileged and this is rare, we stay in many European and U.S. 5 star hotels and this W beats them all hands down because of its staff. The place, the room, the breakfast and the dinner prepared so well by Jack the executive chef who came to us personally at check in and during our meal in Fire, was superlative, so kind in giving us a complimentary rocket salad and explained the halal process which was unexpected. The Away spa is magical and everyone paid so much kind attention to our daughter, she felt so special. Nothing's too much, even asking for extra M&Ms in room welcoming bowl for her. Thank you all.
April 14, 2015
Rated 5 out of 5 by PSLim Everything was superb!
W Bali maintains its WOW factors; great experience from my arrival to our check out time.
Staffs were very attentive; we were very well taken care of. The best of all; they are doing that for every guests. Really impressive.
Room and facilities were maintained well; restaurant and bar were meeting our high expectation.
I really appreciate Oliver and his team, especially Dino, who made our short stay memorable.
April 5, 2015