Rated 5 out of 5 by PrayGroup2014 Thank you so much to all staff!
It is really a wonderful experience for we 4 girls flying for relaxation and staying at W Bangkok. The rooms and facilitates are well designed, and the bathing products are nice. What makes us truly impressive is the high standard of service by the excellent staff here.
When we arrived W, Mr. Akaradech greeted us a long way before we’ve arrived the lobby and he also helped us to find a taxi to night market with a reasonable fare without our request, writing down the address of our destination in Thai, giving us a name card of the Hotel and telling us to call back if anything happens. This was also heard by the taxi driver and made us feel so safe. His motivation and taking initiation to serve does not perish after a whole day’s work.
We must share our experience during the very last hour we stayed. Under-estimating the travelling time we needed from Big C to the Hotel, we came back just only an hour before our boarding time. The team at Whatever/Whenever and at the lobby kept helping us to pack our luggage at the same time when some of them were booking regular taxi and looking for large taxi at gate. The scene was so touching when they took our luggage onto a large taxi, told the driver to go to DMK Airport ASAP, marked down the car information and told us to call back if there’s any problem, and finally waved hands for a goodbye.
Arriving the Airport safely and on time, together with arriving home safely and at ease, we really wish to thank the helpful and efficient staff at W. Just can't imagine if we’ve missed the flight when one of us will be reporting duty to her new company on the next morning!!!
The professional attitude of your wonderful staff team is highly appreciated. Sorry for rushing away in such a hurry that we haven’t even asked for the names of the staff serving us and said a big thanks to them. But we would surely share our experience with our friends and recommend W Bangkok to them! All the best!
May 4, 2015
Rated 5 out of 5 by MrWinn Nice Cosy place to stay
Location is close to everywhere,
Nice cosy place and staffs were very friendly.
The only problem I would pick was the reception is located on the lobby and when i checked in on my arrival after midnight, few mosquitoes flying in front of me and I found annoying.
For saying that, I would like to come back and stay in the hotel again
May 1, 2015
Rated 5 out of 5 by thespgtraveler Absolute 5 Star Experience
Our 2nd stay in as many weeks. A superb example of an exemplary Starwood property and leading W Hotel. My only negative is that we didn't stay long enough on each visit. Comfort and service 5 star plus. Staff are a huge asset to any hotel, and this one has the finest. Too many to name, but Dom, Note & BMW (F&B), Mio, Boo and Pat (Front desk) all work together to make sure you have a great experience. It is so wonderful to be at a hotel where you a truly sad to leave, but cant wait to return. One a side note, the W Bangkok (Kitchen Table) must have the best Burgers in Bangkok - no doubt.
April 18, 2015
Rated 5 out of 5 by naughtyboy369 Exceptionally Personalized
Checked into the room, the air was stale faint smell of wet carpet, no questions asked, room changed immediately. Was casually chatting with the staff and explained that I was here after some dispute with my girlfriend, The team wrote a letter for me and gave me some chocolates ( shaped in lip stick cases ) to pass it to my girlfriend. They make small things count.
April 14, 2015
Rated 5 out of 5 by Magic100 Great hotel
nice pool, big comfort rooms, totaly great hotel
April 13, 2015
Rated 5 out of 5 by JayJaySt Paradise in the financial district
Very cozy and nice interiors. The room were just wow, very spacious and cozy. One of the best W city hotels.
March 29, 2015
Rated 5 out of 5 by Raji75 Awesome Hotel with Awesome staffs
I came on official Visit to Bangkok and unfortunately I lost my Credit Cards & Passport (Theft). The support provided by the staffs was awesome. I really felt as if I am in home and secured. That comfort was provided by your staffs . One helped me in blocking all my Credit cards and another came along with me till the police station to log a report. Your receptionist in Whatever & Wherever really supported well in coordinating with Indian Embassy. Great service by everyone. Nice place to stay with. As a complimentary offer I got 4 wheeler service for a drop to Airport during my return is a icing on cake.. Thanks a lot for all your support
March 28, 2015
Rated 5 out of 5 by CKLala Quality hotel, Quality service.
We were being given an upgrade upon checking in, and the check in / check out was smooth.
Facilities in the hotel and room amenities were awesome.
The staffs in the hotel provided us with useful information on traffic conditions as well as sightseeing/shopping areas. They even took initiative to suggest places we can explore so that we do not waste time getting trapped in the traffic.
Overall, we were very satisfied with all aspects of W Bangkok.
March 3, 2015