Rated 2 out of 5 by dayoff facility falling apart already?
almost brand new hotel yet i noticed things are falling apart already: TV is hangs slanted, bedpost reading light falls out easily, holes in the bathroom wall, dust visible in many places, inside elevator handle not finished, etc....still behind on construction... with that said, i do enjoy staying at W, but this place needs improvement. check in is also not consistent: was given dirnk coupons this time, but wasn't last visit (wasn't part of any promo). But do see that staff are trying. there weren't any more just "hanging around" and talking among themselves (perhaps less is better). good energy with younger staff but seem to lack eperience when handling requests. i do like the location and i hope hotel will improve with time.
November 17, 2013
Rated 5 out of 5 by MikeAndi This hotel has great services & features
From the time i step down from my airport taxi, I amaze with the hospitality and care that shows by the team members in the main entrance. All the staffs very helpful and give me services beyond my expectation. I feel like a home while staying at W Bangkok. Good culture and attitude from everyone who working there.
The amenities that provided and foods that they serve also superb that very difficult we can find at other hotels.
For sure I will stay again at W Bangkok Hotel and recommend to my friends,Family, Clients and so on to try out W Bangkok if they want something different and get well pampered.
Thanks a lot W Bangkok to make my short trip so memorable.Good jobs to everyone in W Bangkok
October 13, 2013
Rated 5 out of 5 by Gerdy55 This Hotel is excellent
It's an totally relaxing Hotel with very friendly staff.
Breakfast is various and delicious.
Mr. Connor took care very well during my stay.
Very convenient to go around with the Skytrain, only steps away from " W "
For relaxing I recommend the Spa and the swimming pool in the Hotel.
For sure I will come back with my family to " W " in Bangkok.
December 8, 2013
Rated 5 out of 5 by Aitutaki1 W- Wow Hotel
My Name is Reinhold Köpf and i just stay for 1 Night in your Hotel. But it was awesome! i wonna come back :-)
December 15, 2013
Rated 5 out of 5 by BrianFoo Very responsible staff and nice hotel
This hotel is nice and good location also.Just a short walk from the BTS station.
The real good thing I should mention over here is the staff are very friendly and responsible.Should give the staff a like .
December 3, 2013
Rated 5 out of 5 by Halloween2012 Exceptional
We visited for a "staycation." Really nice stay. Just for 1 night, but a lot of fun. Wife and kids loved the breakfast. very comfortable rooms and nice array of selections for the mini-bar and menus.
December 2, 2013
Rated 3 out of 5 by Thomas W Bangkok
This hotel was newly open for 2 months. Mar 2013. Seem everything is new but not working properly. The tab-let was out of battery because the candy. Lift close and didn't move to your floor. Even you press the floor with your room key. If you feel stay a hotel just for style W may a good choice for you.
March 16, 2013
Rated 4 out of 5 by caseyw23 This hotel has good breakfast
I love the variety of breakfast being served here. The eggs menu are a new thing to me and it is convenient for me as I do not need to queue up and just order what I want through the staff.
Well done. Had a really lovely and wonderful stay here
November 28, 2013
Rated 4 out of 5 by BrianFoo Nice hotel and good location
Stayed at this hotel for 2 nights.Nice hotel indeed and just a short walk from Chong Non Si BTS station.Most of the tourist spots are easier to reach.
The hotel's staff were friendly and helpful enough.
November 29, 2013
Rated 5 out of 5 by roncho Outstanding Service
Service levels are exceptional.
Special mention to Arthur and Dream from the front desk who met all my last minute requests and provided a truly exceptional level of service.
They truly deserve a service star award.
Thanks for making my stay a wonderful experience.
November 25, 2013
Rated 5 out of 5 by GP1966 Very Pleased
The hotel was still not fully open upon arrival so was unable to secure an upgrade unfortunately. The room we got was funky and comfortable. Staff was young, friendly and helpful. F&B was excellent!
March 11, 2013
Rated 5 out of 5 by orlando40 W Bangkok is FANTASTIC, a must place to stay...the WOO BAR is a place to really meet nice people, world wide highly recommended!
The staff all around is fantastic... Phil Realmo is a amazing manager at the WOO BAR. I will tell all of my friends/family that the W Bangkok is a must place to stay. I HAVE STAYED at many W's, but the energy at the W Bangkok is VERY AMAZING!!!
I am very excited to stay again real soon. one thing, wish i could get more BLISS LOTION. :)
November 17, 2013
Rated 5 out of 5 by Lukacs23 Great environment !
IT was my first time in this hotel chain and I was very happy and will defenetely come back around. The bar creates a great atmosphere to relax and enjoy it.
November 24, 2013
Rated 5 out of 5 by uma6150 comfy and luxurious
good to hv a nice sleep
and workout at 24hr opening gym
November 27, 2013
Rated 5 out of 5 by Portugal23 I had a great time.
I had an amazing time at the W!
A big thank you to the team for making me feel so welcome and attending to my every need.
Also thanks to Allen Howden for the tour of the amazing hotel!
November 21, 2013
Rated 5 out of 5 by Nantaphon Great Stay
Great hotel's bed room, and swimming pool.
November 23, 2013
Rated 4 out of 5 by HalloBeauty Sauna & Steam Room
To be a 5 star hotel, i think the above mentioned facilities must be provided as well.
November 21, 2013
Rated 4 out of 5 by Cherrio Front office staff not give enough info
In overall the hotel is good. Modern clean and lovely. But its surprised me when i first check in no staff escort me to the room dont even tell what floor and also how to use elevator that the key card is needed for access. It should be better if the staff can go to the room in the same time not only just come with luggage later so its kida disappointed. However, the f&b staff is really good sucha ideal staff that should be . The conceirge is also helpful and the food there is so delicious
August 6, 2013
Rated 3 out of 5 by jetles 1st stay at this hotel.
Nice new hotel & the location is not located in the shopping area but we like the place.
November 11, 2013
Rated 5 out of 5 by WPS1 Internet
This W Bangkok Hotel is excellent. The staff is over friendly.
My only remark is that I still have problems with my VPN connection. The internet connection is without any problem but VPN is not possible. Even the technical staf of W could not solve this.
This is for me the reason to go to another hotel, where I do not have any problem at all with it.
October 16, 2013
Rated 4 out of 5 by TripToStar too stylish to stay
I misunderstood about w hotel and W treat hotel, so W hotel is more stylish and disco kinda image. so I was expecting like w treat hotel. it is ok but just too bad, nowadays fitness exercise place does not have sauna facility, if we want to use, we need to go spa place and need to pay.
October 20, 2013
Rated 5 out of 5 by mekanoid Another awesome W
Loved the entrance, welcome team, bar and dining spaces. Room was awesome, lots of fun and well equipped. Pool area wasn't as lively as I was hoping but i guess you're not in BKK to sit by the pool all day.
The spa is extremely good - no expense has been spared. Same goes for the gym - very good quality Technogym equipment.
October 14, 2013
Rated 5 out of 5 by hrk1989 what a SPECTACULAR stay!
Special thanks to front desk agent, Nikki - W Insider, and all other concern departments in making my special day a little more special one for me. I had a great stay and couldn't have felt much more special than the way you guys have welcome me. Just one little note about the sound proof, as I could hear clear of the passing cars and sky train even though the room was on high floor.
September 10, 2013
Rated 4 out of 5 by stephcsh Great hotel features
Love the bed and shower !
Housekeeping and concierge associates are very attentive
Will definitely stay in the hotel again
October 23, 2013
Rated 5 out of 5 by Werder16 A Great Gataway!
A full 10 for this great place! The rooms a very functional and hip and the W beds makes you sleep like being in heaven. No matter if you are looking for a great breakfast or for a nice place for dine the Kitchen Table won't let you down.
October 12, 2013
Rated 4 out of 5 by Pukkuka Great room
We love your bathroom espeacially your soap. ITs really great smell. But too naked at bathroom.
October 20, 2013
Rated 5 out of 5 by PSLim Repeat visits
Just to reiterate my observation that this hotel has deserved much better recognition compared to early reviews during their soft opening.
I was happy during my previous visits and will still come back. Their management team has done great job elevating their staff quality to W standards.
Felt like when I was in W Barcelona, only that they don't have beach front.
July 24, 2013
Rated 4 out of 5 by MSet spectacular design but not function properly
The hotel has spectacular design.
Stepping in we impressed by the beautiful - modern asian reception counter .
Room corridor modern and hi-tech, with lit room number. Like it very much.
The room is spacious enough, but... not function properly. I put the aircon temp at 16' but in fact it's 23', so it's hot !!! COULDN'T SLEEP.
The phone is wireless, nice... but I couldn't hear the voice properly... very bad connection.
Vanity is curved, stylish, but everything falling apart and get wet, the water splashing, the tap is too high. If high tap is used, should has a system that put air into the water, to avoid splashing. Many good brand fixtures have it.
In the shower I can't put soap, shampoo, etc, the shelf tilt, so everything falling apart !
It was not too fun experience for the price.
Nice dine experience. Would recommend for dining, breakfast or the bar... for stay... I thing the room need adjustment, prefer not too stylish gadget that function properly.
August 20, 2013
Rated 5 out of 5 by Carol7 Home Away From Home
I have had the pleasure of staying at the W hotel in Bangkok twice within the last couple of months. My last business stay I became sick and the staff went above and beyond to ensuure I was taken care of! I travelled alone and was very far away from family, but everyone made me feel that I was not alone and genuinely cared of my well being.
July 15, 2013
Rated 5 out of 5 by Ploy best service hotel
the hotel is very convience and the good service serve for customer. the room decoration is fastantic for customer .the w hotel is more attractive for many tourtist , you can join and trust the hotel for service
September 17, 2013