Rated 5 out of 5 by Jeff0704 Simply Outstanding
We have visited Paris several times, and stayed at different hotels. This hotel has many advantages: It is ideally located in the center of all activities. The room was clean, with nice amenities. The staff is very friendly and efficient. The warmth of the staff, particularly Customer Relations manager (Ms. CR) and the General Manager (Mr. CM), and their genuine interest in the guests is exceptional. We were glad to be there to celebrate an important occasion, and look forward coming back. Thanks for great hospitality.
July 4, 2014
Rated 5 out of 5 by JournalJim Perfectly located
The only downside of the W in Paris is that most taxi drivers were unfamiliar with the hotel, or even with the Apple store. However, they all knew Place de L'Opera so that was no problem.
The bed, the shower, the soundproofing and everything else was stellar.
The lighting, however, leaves some work, as it was difficult to figure out how to turn on or off certain fixtures. But that was a small inconvenience to an otherwise superb experience.
July 4, 2014
Rated 5 out of 5 by ppress Thanks for the wonderful stay
It was a perfect stay for my daughter's birthday. The little extra attentiveness of all the staff was very much appreciated!
Our room was very spacious and ready for us in no time at all.
We'll definitely be back again!
July 3, 2014
Rated 4 out of 5 Overall is good
Great location. The staff is attentive comparing to other five stars hotels that I've stayed in Paris before. Room are pretty small but functional. Great view for my room but I wasn't expect loud music from the disco directly opposite the hotel property. Wish your staff should have addressed to hotel guests if they are facing the Opera.
July 1, 2014
Rated 5 out of 5 by JenStar69 Above and beyond all expectations!
Everything about this hotel and staff impressed me. Immediately on my arrival, I was greeted by a W agent along with the amazing W Insider, Cecile. I felt as though my family was welcoming me home after a long absence. My room had all the Parisian charm that you would expect along with all the modern styling I have come to love at all W hotels. It was well appointed, clean and comfortable.
The restaurant was amazing with elegant offerings and excellent wine list. The manager took it upon himself to serve me as I was dining alone on my first night. This certainly made me feel more comfortable as all the other diners were in pairs or groups. The Sunday brunch is a must with an excellent buffet and chic atmosphere.
Each day I encountered new W staff members who spoiled me with their smiles and warm greetings. It was a shame I could not take all of their names to write a personal note of thanks and appreciation.
I have nothing but praise for the W Paris Opera. I am already conspiring my return!
Well done! Bravo!
A bien tot!
July 1, 2014
Rated 3 out of 5 by Guest73 Unfortunate Experience
Unfortunately we were extremely disappointed with our experience at this hotel. We were there on vacation but were woken up every day at 7 am with major banging due to construction and refurbishment of the restaurant/bar at the hotel. It was a major problem that went on throughout the day. Rooms were not stocked properly with towel replacement, water, amenities. As an overall experience i would say it did not meet 5 * standards.
June 29, 2014
Rated 5 out of 5 by Borannes Great Stay in Paris
just a great place to stay in Paris. the hotel stand out from the crowd!
June 27, 2014
Rated 5 out of 5 by JDCAR Fantastic!
Great decoration, excellent service, perfect location. One of the best hotels I've been in Paris. All the staff is wonderful and very attentive.
June 25, 2014