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Rated 4.4 out of 5 by 236 reviewers.
Rated 5 out of 5 by Weekend Trip We stayed in the W hotel in Opera mainly due to being SPG members & the location of the hotel. The stay itself far exceeded our expectations but specifically in terms of the level of service from the staff in the hotel. We expected a good standard having chosen the W Hotel and having stayed in this brand of hotels before but the staff went above and beyond. Everything from the seamless check in, the great room, the concierge suggestions around places to go, where to eat etc right through the flexibility around check out etc really made the trip that much better. Bar the excellent location & the hotel itself it's the customer service that sets this hotel apart in Paris. April 26, 2016
Rated 5 out of 5 by a brilliant staff all the staff is very friendly , helpfull , and really take care of you ! they are brilliant ! and the location is perfect too ! nice view on the Opera roof...nice deco ! perfect bathroom in the suite ! only subject of disapointment is the breakfast buffet ... But we'd definitely recommend the W opera Paris ! April 11, 2016
Rated 4 out of 5 by Marco is Wow This was truly one of the best hotel concierge experiences of my life. I contacted Marco a few days before we arrived. I asked him if he could set up a last minute private showing for Louis Vuitton and Christian Louboutin. Also for dinner and a show. He did all perfectly. Dinner in front of Eiffel Tower was the best. Alec the man who does everything was just as helpful. The attention to detail on both were the best ever. The only downside was the food on late night room service is not good at all. Down right bad. The front desk person when I asked for a little later check out said the GM had told her no late check outs. I am SPG platinum yet never ask for this. But did this time. I did finally get it but had to push for it. All in all an amazing stay. March 18, 2016
Rated 5 out of 5 by Great Stay at the W Opera Everyone at the front desk and concierge were super friendly and accommodating. I was upgraded based on my SPG status and couldn't have been happier with the stay. Room was great, SPG keyless worked well and had no real issues while I was a guest. March 14, 2016
Rated 5 out of 5 by Concierge was Amazing Front desk helped me with a quick weekend get away for my mom sister, we had a great time! The best part was the WONDERFUL recommendations that the concierge setup. The River tour was amazing!!!! February 13, 2016
Rated 5 out of 5 by Welcoming, Warm, Restful Kind, welcoming staff throughout the hotel, always with a warm expression and helpful attitude. Room and bed exactly what you expect from W. Food was great, too. February 9, 2016
Rated 5 out of 5 by Great stay in Paris! My husband and I traveled to Paris in January 2016 for a weekend getaway. We didn't have anything specific planned, except enjoy the sights and eat good food. Thomas, the W insider - was extremely helpful with his suggestions on places to eat, markets to visit, and where to find gifts to bring back home. When we return to Paris, we plan on returning to this hotel. February 3, 2016
Rated 5 out of 5 by Best Starwood in Paris! Very stylish hotel, comfortable, well appointed rooms that are small, but cleverly designed to maximize comfort. We stayed for 5 nights, and did not feel cramped. The concierge staff is the best part of this hotel- they are just wonderful, so responsive, knowledgeable and friendly. They went above and beyond on a daily basis. We've stayed at several other Starwood properties in Paris, and the W is by far the best choice. January 11, 2016
  • 2016-05-01 T08:42:57.002-05:00
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